Director
CurrentProvision of professional IT support services to businesses:• Management of all company affairs as a Limited company, such as legal, accounting, administration, policy, management of sub-contractors, etc• Configuration and maintenance of company’s own in-house servers and network running Microsoft Server products with virtualisation technologies. • Negotiation, design and implementation of specialised maintenance contracts to a range of clients, including negotiations with clients’ senior management at Director level.• Remote monitoring, administration and management of clients’ IT systems using management software to identify many potential problems before they occur. Action is taken on the clients’ systems before they are aware that a problem existed, ensuring their system runs at peak efficiency. On-site attendances are carried out as necessary.• Act as ‘Virtual IT Manager’ for businesses that have no IT knowledge yet are heavily dependent on IT, performing all IT management for that business• Reacting to service requests from new and non-contract clients, ranging from a simple hardware upgrade for a PC to a full system upgrade or installation involving servers, network and desktop computers installation• Project planning and implementation for clients, such as a company relocation involving moving of IT services• Desktop support of clients’ employees• Support for companies who already have an IT department but need additional temporary resources