Nigel Goodchild Email and Phone Number

Personal Profile: A highly experienced pro-active hands on IT Professional with well-developed technical skills in the storage and infrastructure fields. A natural problem solver with excellent diagnostic and interpersonal abilities. An innovative and instinctive solution provider, accustomed to working under pressure, both as an individual and in a small team. Both a breadth and depth of knowledge in various technologies and business sectors, with a capacity to rapidly assimilate new areas as required. A track record of delivering projects on time and within budget whilst minimising user disruption and system downtime.Skill Set: Installing, supporting and maintaining NetApp storage systems, P.C networks, hardware and software. All versions of Microsoft Windows desktop and server OS, MS Office, Backup Exec, Symantec AV, Legato, Lotus Notes, Blackberry, HP, and generic server, desktop and portable hardware, network infrastructure equipment, TCP/IP, cabling, broadband and wide area networking, PC to host connectivity, Citrix, VMWare, helpdesk software and remote support tools. ITIL foundation qualified with extensive experience of Incident, Problem and Change management.Specialties: Enterprise Storage Systems, Application Packaging