Nigel Khoo Email & Phone Number

Singapore

Proactively seeks prospective clients and maintains a strong working relationship, and ensures that all deals are in compliance with legal and regulatory compliance. Solves day-to-day issues and oversees the implementation of workflow improvements that optimise the use of the organisations' resources. • Negotiate spot fixtures or time charters to facilitate chartering operations.• Analyse market data to identify business opportunities.• Analyse risks of potential business opportunities, Manage compliance with risk management frameworks, policies and processes.• Manage contracts with shipowners, cargo owners and brokers, Manage issues arising from servicing client accounts.

Singapore

Working independently to establish close relationship with charterer and ship owners to maximise profit for the company.• Marketing of ship tonnage to charterers. • Negotiate spot/time charters to achieve maximum income for the owners. • Setting up and negotiating deals, including presenting the business to potential clients, negotiating the main terms of a contract or sale and seeing it through to its conclusion and any follow up that may be involved.

Supervise a team of seven personnel and guide the team’s development and effectiveness through service-level enhancement initiatives to ensure efficient achievement of performance KPIs. Coordinate and orchestrate smooth workflows through systematic organisation and ensure timely resolution of escalated critical challenges.• Coach, mentor and train new employees and interns on the scope of company’s core business to ensure effective acclimatisation and integration into the assigned area of responsibility.

Provided executive-level leadership with full responsibility for monitoring the performance of all operators, overseeing the activities of the vessels fleet, and maintaining the demurrage status of the entire portfolio. Reviewed operations to ensure compliance with SLAs and organisational benchmarks. Conducted technical and operational training for the team. Assessed current policies and procedures and implemented new standards to enhance efficiency.• Conducted regular training for operations and administrative personnel to enforce policies and procedures, and ensure smooth operations in line with organisational goals and objectives.

Conducted daily monitoring and assessment of vessels in liaison with operators, and issued voyage order, cargo insurance, and instruction documents. Ensured sales and purchase contracts were executed legally by reviewing and verifying contract documents, ensuring fulfilment of the agreed terms in line with the organisation’s regulations and clients’ requirement.• Liaised with customers regarding bankers’ commercial credit and verified the validity of the bank letter before approving the issuance of batch loading instruction document.• Maintained documentation on physical traded cargo specifications and in liaison with the terminals and the surveyor, provided instruction on the blending and specification testing.• Oversaw the logistic tankage in Africa by ensuring availability of enough physical stock in company’s shore tanks for selling to the local customers. Conducted monthly reconciliation of physical stock in the tanks.• Ensured the legal title transfer of the cargo and physical transfer were executed in accordance with industrial and organisational principles.• Collaborated with customers and relevant BP personnel to ensure efficiency and high-quality service delivery while nurturing rapport and long-term mutual partnership.

Coordinated service delivery for the most stringent charterers including Exxonmobil, Shell, BP, BASF, Vitol, Glencore, Dow Chemicals, Interchem, and Eastman, and in spite of being short-handed, led the team to accomplish targets and strict deadlines successfully. Promoted to Team Lead position to oversee a team of two Operators and one Administrator and the duties included, daily monitoring of vessel movement and performance, customer relations, and documentation of charter parties, bills of lading and letters of indemnity.• Negotiated contracts and ensured prompt settlement of agreement terms. Also computed demurrage charges and prepared KPI reports.

Bachelor Of Commerce (B.Com.), Banking And Finance

Diploma In Manufacturing Engineering

Activities and Societies: SP Student's Union, Goju-Kai Karate