Nigel Longman Email & Phone Number

Delivering O365 migration projects across all aspects (email, SharePoint, MS Teams, OneDrive, Intune, Power Platform and Power BI) as part of Integration Programme following company acquisitions:Delivered retirement of Dropbox environments.Constructed a process for monitoring O365 Service Health and Message Center integration for Digital Content and Messaging teams.Delivered a 25,000 mailbox migration from on-premise to Exchange Online.Delivered a 1,000+ MS Teams team migration tenant to tenant.Completed a 23,000 user MS Teams enablement project.Delivered a 80,000 user WebEx retirement project.Delivered a 40,000 user M365 tenant licence disablement project.Delivered a separation of MS Teams, SharePoint, OneDrive, Power Platform and Exchange Online for 250 users with restricted tenant permissions.Delivered GSuite mailbox and content migration to O365.

Essex

Working in the Interim/Contract market using experience and skills to deliver value to clients:Interim Head of IT / IT ManagerDepartment and operating efficiencies: Budget and Capital Expenditure reviews, contract negotiations, IT Strategic Roadmaps, 3rd party supplier management, streamlined IT Support processes, team restructures, Mergers and Acquisitions activities, operational and strategic reports implementation.Infrastructure Operations: VMWare, NetApp, Wintel, Cisco, Active Directory, DNS, DHCP, WAN, LAN, Hosted Data Centre, Service Desk, Help Desk, Disaster Recovery, Business Continuity PlanningProject Manager - ContractGreenfield sites, Data Centre and office relocations, new site builds, site closures, infrastructure implementations/refresh: VMWare, NetApp, Windows Servers, Cisco, Meraki, Active Directory, DNS, DHCP, WAN, LAN, Wifi, Hosted Data Centre, systems and applications delivery, hardware and software upgrades, SAP Modules/Processes projects, email migrations, MS365 implementations and BAU deployment prioritisation.Previous Clients:C&C Technology and Consulting LtdLondon Ambulance Service F.R. ShadboltEthypharmCremer UK Manufacturing

London, England, United Kingdom

Delivering a number of projects across NHS, local authority and charity sectors:Electronic Test Request and Result service: supporting the implementation of a web-based system to manage the requests and results from CCG, Primary and Secondary care providers and pathology labs.Local Authority Testing Service: created and implemented the tracking and management of the end to end Covid-19 testing process (including national reporting).Pathology service: managed the delivery of 1,100 printers to GP locations across the South of England to support reducing the clinical risk of mis-labelled and rejected HPV vials (smear testing). Homeless Charity: Project managed the user research and selection process for a Learning Management System as well as developing the plans for a proof of concept course aimed at assisting their clients move from homelessness through to tenanted accomodation.

Studied Amazon Web Services. Studied and qualified in: Oracle Cloud Infrastructure Foundations 2020 Certified Associate and Oracle Cloud Infrastructure 2019 Architect Associate.

Braintree, England, United Kingdom

Specialist manufacturers of high-performance painted and veneered doors and doorsets, fire and acoustic doors and doorsets, and wall panels.Engagement:Reviewed and proposed remediation project plans for the implementation of EFACS Enterprise Resource Planning software.Workshops with Key Users, IT and 3rd party Providers."Phase 1" critical deliverables identified.Cost and Schedule for 3 options: "No Further Development", "Phase 1 Essentials", Accelerated "Phase 1 Essentials".Unfortunately due to Covid19 F.R. Shadbolt are focussing on their business operations during this tough period and so the implementation of the remediation plan is delayed indefinitely.

•Gained Prince2 Practitioner certification, studied PMP methodologies.•Took some much needed holidays and time with the family

Romford, United Kingdom

IT Leadership•Established two-way communication within IT and between IT and the business leading to a more proactive IT Service. •Removed long standing IT blocks to enable the business to progress its goals.•Provided direction and leadership to IT Service while business recruited Group IT Director. •Proactive role in developing Group IT Director’s Global IT Roadmap.•Reviewed and corrected anomalies in the IT budget and developed the IT budget for next Financial Year.•Responsible for IT function for the UK operation of a global Pharmaceutical company turnover more than £300m, over 1100 employees, IT budget of £1.5m and Capital budget of £600k.•Team management of across all areas (13): Service Desk, Infrastructure, SAP Functional, SAP Master Data, IT Change.•IT representative in a number of business Leadership Committees. Project Delivery•IT infrastructure for new site: WAN/LAN/Wifi, data cabling, Comms Rooms, Meeting Rooms, Coordinate relocating 60 users•IT Infrastructure for 3 new laboratories: WAN/LAN/Wifi, data cabling, Comms Rooms, accommodate additional systems and instruments, Coordinate relocating 150 users•Instigated full review of IT services to identify critical projects and priorities.

•Business requirement for IT Infrastructure / Services to support 24x7 operation, manufacturing 30 tonnes per day of product and automated packing of 240 bottles per minute onto pallets and into automated warehouse.•Responsible for designing, costing and building IT service in a Greenfield site for a contract manufacturer supplying Procter & Gamble.•Budgeted, Planned and implemented the IT and OT infrastructure based on best practice aligned to Procter & Gamble standards•Ascertained the business requirements for the inter-company IT transactions (SSL, Site-Site VPN).•Established an open dialogue between client and Procter & Gamble in order to create a “joined up” approach to the IT Service both businesses requiredProject delivery•multi layered resilient firewalls, WAN/LAN/Wifi, IPSec Tunnel, SFTP, cloud based telephone system, •2 x VMWare 6.5 environments hosting 20 virtual machines (Active Directory, Office 365 sync, DNS/DHCP, Veeam Backup, servers for: bespoke Manufacturing Execution System, online Labelling system, online Weighing system).•Transitioning / Decommissioning IT Services and Contracts from client to Procter & Gamble.

Short break to focus on career direction.

Responsible for IT function for Pharmaceutical Manufacturing company turnover more than £100m and over 400 employees, part of group with turnover greater than £300m and combined total of 1000 employees.Managed departmental budget of £1.5m and Capital budget of £600,000 annually. Team management of all staff within IT - Service Desk, Infrastructure, SAP Functional, SAP Master Data.Developed the M&A Integration Roadmap bringing 2 entities together.Active participant in a number of business committees.Providing and managing capital expenditure and operating budget. Developing the IT Strategic Roadmap and managing implementation.Creating business cases to provision/upgrade IT services for board level approval.Project portfolio management across Application and Infrastructure.Proactive management of 3rd party providers to ensure business SLAs and OLAs are met.Negotiating IT contracts with 3rd party providers.

Resourced and managed Service Desk team to ensure SLAs met.Implemented the ITIL framework for IT Service Management.Reduced support calls through Problem Management processes.Active participant at IT Change Advisory Board representing IT Service Delivery and Infrastructure.Regular reporting key metrics for the Service Desk and IT Infrastructure.Proactively managed 3rd party supplier’s incidents and monthly reports.Ensured server, telephony and infrastructure maintained to optimum performance and availability.Researching and evaluating new technologies.Costed and delivered IT projects: 3 x new sites, site decommission, MS Lync, Office 365, Office 2010, Server virtualisation

Brentwood & Basingstoke

Responsible for server environment in martindale pharma and 15 sites around Europe for CTS sites.

Manage the Martindale Pharma Helpdesk service. Responsible for the infrastructure and desktop provision.

Brentwood

Sole responsibility for Helpdesk, desktop, email, server infrastructure. Provide a scaleable infrastructure that grew from 60 desktops to 200 desktops in 5 years

Southend On Sea, United Kingdom

Responsible for the LSM ManageWise provision and support at the remote offices. Remote support for Novell Server environment at remote offices.

London, United Kingdom

Working in the Reservations department as Senior Sales Agent providing support to junior team members as well as shift planning and representative for the UK team for global IT reservations system

Education record

Education record