Nigel Longman Email & Phone Number

Delivering O365 migration projects across all aspects (email, SharePoint, MS Teams, OneDrive, Intune, Power Platform and Power BI) as part of Integration Programme following company acquisitions:Delivered retirement of Dropbox environments.Constructed a process for monitoring O365 Service Health and Message Center integration for Digital Content and.

Essex

Working in the Interim/Contract market using experience and skills to deliver value to clients:Interim Head of IT / IT ManagerDepartment and operating efficiencies: Budget and Capital Expenditure reviews, contract negotiations, IT Strategic Roadmaps, 3rd party supplier management, streamlined IT Support processes, team restructures, Mergers and.

London, England, United Kingdom

Delivering a number of projects across NHS, local authority and charity sectors:Electronic Test Request and Result service: supporting the implementation of a web-based system to manage the requests and results from CCG, Primary and Secondary care providers and pathology labs.Local Authority Testing Service: created and implemented the tracking and.

Studied Amazon Web Services. Studied and qualified in: Oracle Cloud Infrastructure Foundations 2020 Certified Associate and Oracle Cloud Infrastructure 2019 Architect Associate.

Braintree, England, United Kingdom

Specialist manufacturers of high-performance painted and veneered doors and doorsets, fire and acoustic doors and doorsets, and wall panels.Engagement:Reviewed and proposed remediation project plans for the implementation of EFACS Enterprise Resource Planning software.Workshops with Key Users, IT and 3rd party Providers."Phase 1" critical deliverables.

• Gained Prince2 Practitioner certification, studied PMP methodologies.
• Took some much needed holidays and time with the family

Romford, United Kingdom

• IT Leadership
• Established two-way communication within IT and between IT and the business leading to a more proactive IT Service.
• Removed long standing IT blocks to enable the business to progress its goals.
• Provided direction and leadership to IT Service while business recruited Group IT Director.
• Proactive role in developing Group IT Director’s Global IT Roadmap.
• Reviewed and corrected anomalies in the IT budget and developed the IT budget for next Financial Year.

• Business requirement for IT Infrastructure / Services to support 24x7 operation, manufacturing 30 tonnes per day of product and automated packing of 240 bottles per minute onto pallets and into automated warehouse.
• Responsible for designing, costing and building IT service in a Greenfield site for a contract manufacturer supplying Procter & Gamble.
• Budgeted, Planned and implemented the IT and OT infrastructure based on best practice aligned to Procter & Gamble standards
• Ascertained the business requirements for the inter-company IT transactions (SSL, Site-Site VPN).
• Established an open dialogue between client and Procter & Gamble in order to create a “joined up” approach to the IT Service both businesses requiredProject delivery
• multi layered resilient firewalls, WAN/LAN/Wifi, IPSec Tunnel, SFTP, cloud based telephone system,

Short break to focus on career direction.

Responsible for IT function for Pharmaceutical Manufacturing company turnover more than £100m and over 400 employees, part of group with turnover greater than £300m and combined total of 1000 employees.Managed departmental budget of £1.5m and Capital budget of £600,000 annually. Team management of all staff within IT - Service Desk, Infrastructure, SAP.

Resourced and managed Service Desk team to ensure SLAs met.Implemented the ITIL framework for IT Service Management.Reduced support calls through Problem Management processes.Active participant at IT Change Advisory Board representing IT Service Delivery and Infrastructure.Regular reporting key metrics for the Service Desk and IT Infrastructure.Proactively.

Brentwood & Basingstoke

Responsible for server environment in martindale pharma and 15 sites around Europe for CTS sites.

Manage the Martindale Pharma Helpdesk service. Responsible for the infrastructure and desktop provision.

Brentwood

Sole responsibility for Helpdesk, desktop, email, server infrastructure. Provide a scaleable infrastructure that grew from 60 desktops to 200 desktops in 5 years

Southend On Sea, United Kingdom

Responsible for the LSM ManageWise provision and support at the remote offices. Remote support for Novell Server environment at remote offices.

London, United Kingdom

Working in the Reservations department as Senior Sales Agent providing support to junior team members as well as shift planning and representative for the UK team for global IT reservations system

Education record

Education record