Nigel Low Email & Phone Number

Singapore

• Pre-processed, presented, and analysed data on Microsoft Excel that generated valuable insights to track learning effectiveness and outcomes.• Exercised stakeholder management across 20 markets, both locally and overseas, that resulted in the timely launch and reporting of courses and materials in the Learning Management Systems (LMS).• Resolved LMS tickets engaging with employees and troubleshooting with vendors to provide a smooth and positive learning experience.• Curated Electronic Digital Mails (EDMs) of LinkedIn Learning courses to promote upskilling and lifelong learning through employee development.• Prepared and set up logistics and materials for external training sessions, resulting in a smooth operative flow.

• Part-Time training when additional assistant is needed for sessions.• Mentoring Young Leaders and Entrepreneurs through training sessions, facilitation of discussions within small groups and conducting trainings with over 40 students through experiential learning.

• Facilitated and trained primary, secondary and tertiary student leaders and students in leadership and entrepreneurship modules by conducting lessons and activities (E.g. Student Leadership Challenge, Habitudes, Network For Teaching Entrepreneurship, Everyday Leadership, etc.).• Appointed as lead trainer for several training sessions with responsibilities to facilitate briefings among interns and associate trainers, oversee the class and session and make on-the-ground decisions if required.• Developed, updated and designed trainer and facilitation materials and guides for leadership and entrepreneurship modules.• Facilitated discussions among students and cooperates about businesses, job scopes and established organisations during learning journeys to offices in Singapore to cultivate a entrepreneur mindset (e.g. Razer, UBS, Salesforce, AON).• Executed and attended multiple in-house leadership and entrepreneurship modular trainings.

Singapore

• Collaborated with colleagues and external parties to organise the Global Presence Alliance Summit 2018.• Developed the direction and content of a corporate video using Adobe Premiere Pro and Photoshop.• Produced marketing materials to promote a product bundle and on social media generating over $2,000 sales.• Spearheaded an internal project execution and study to increase employee productivity and morale.• Composed articles about the company’s achievements and programmes.• Led an internal planning committee to plan for the company’s Christmas party.• Organised employee certifications and created a system on Microsoft Excel to account and track data.• Managed and updated the company’s website and promoted it using Google AdWords (SEO & SEM).

• Promoted new features of a new Automated Teller Machine & Cash Depositing Machine through personal selling to increase awareness and usage.• Conducted customer feedback surveys to gather data to improve the signage and the machine interface.• Attended to the needs and queries of customers about banking, saving plans and usage of the new Automated Teller Machine & Cash Depositing Machine.A proposed sign board was implemented above the ATMs for customers to realise the difference easily based on feedback the collected which effectively improved customer awareness and asset usage drastically without the need to prompt customers.

Human Resource Management

High School Diploma, Marketing