Nigel Meyer Email & Phone Number

Australia

Brisbane, Queensland, Australia

Port Moresby, Papua New Guinea

Toowoomba, Queensland, Australia

Direct operations and business functions for the property with 82 rooms, 4 event/function spaces, Zacks bar and the gaming lounge. Strong leader possessing outstanding work ethic, integrity and dedication to achieving budgets. Manages by leading staff to go above expectations to deliver high quality guest satisfaction

Hamilton Island

Responsible for the successful operation of the hotel including front of house, back of house, and housekeeping. Developing, training, and empowering the teams within each department to achieve targets and KPI’s.

Gold Coast

Responsible for the successful operation of the hotel including front of house, back of house, food & beverage and houskeeping. Developing, training, and empowering the teams within each department to achieve targets and KPI’s.

Sydney, Australia

Responsible for overseeing the front and back of house operations of the hotel, including social media guest feedback platforms and assisted launching the Tank Stream Hotel onto the market in November 2015.  Achieved the hotel’s trip advisor ranking from 117 down to 38 amongst leading hotels within Sydney in the first year of operation. Achieved leading.

Sydney, Australia

Responsible for the day to day operations of the front desk. Delivered successful KPR’s within first year through upselling rooms and concierge tours.Implemented brand loyalty roll out through front of house operations which increased Le Club memberships and increased guest satisfaction.Instrumental in establishing committee for local Sydney footprint.

Sydney, Australia

Responsible for the day to day operations of the front deskDelivered increased revenue through upselling rooms by 25% within the first year.Actively implemented new SOP’s through the front of house operations which benefited team morale and efficiency.Managed the hotel’s VIP’s and flight crew on arrival and departure

Melbourne, Australia

Responsible for the front of house operations whilst on duty.Delivered new SOP’s across the front desk improving workflow, training of existing and new staff members.Instrumental in training of new and existing front desk staff to ensure KPI’s were achieved

Melbourne

Responsible for overseeing the Night Audit process within the hotel.Delivered new Night Audit procedures to ensure accurate reporting of inter departmental revenue.Increased overnight revenue by 23% with new room service menu.

Melbourne, Australia

Responsible for overseeing the Night Audit process.Increased revenue overnight by 32% with new mini bar and room service menu.Implemented new SOP’s for the night team to ensure accurate and efficient reporting.