Nigel Naylor-Smith Email & Phone Number

An enquiring, grounded, and optimistic leader, with proven track record. Impacting society and enabling communities is a passion of mine, driven through sport, charity and business. My career focusses on driving customer facing business performance, using enabling technology and transformational change. Driving trust through a mix of sector knowledge, empathy and constructive challenge, conversations and relationships are then built and strengthened over time with partners, analysts and customers at the executive level.I am extremely proud to have worked with some of the largest customers in Retail and other sectors, and with great Fujitsu colleagues from all around the world. With over 30 years behind me, the development of skills and experience has culminated in bringing together business, operational management and financial disciplines, focused always on customer experience and time to value.Specialties: - Relationship management at Board and Senior Management levels.- Customer engagement, cultural change, and stakeholder journey mapping. - Leadership and management skills that deliver results.- Strong financial and commercial management- Team management and development, and associated governance interfaces.- Understanding of Customer business requirements