Nigel Ngiam Email & Phone Number

ICDL is the world's leading digital skills certification. Over the past 25+ years, more than 17 million people in over 100 countries have benefitted from our programmes.

Selangor, Malaysia

GM role with 7-figure USD P&L, overseeing a team of 14. Business transformation mandate, following an average 38% YoY decrease in revenue over the prior 3 years. Planned and coordinated day-to-day business and engineering operations to improve efficiency. Developed and implemented sustainable growth strategies, including cash flow optimisation to increase liquidity.• Evaluated manufacturing and maintenance work for a leading international brand of industrial breathing air systems, delivered to 300+ clients including government agencies, MNCs and SMEs• Executed cost-reduction measures by reviewing suppliers and eliminating maverick spend in procurement, generating monthly savings of up to 30%• Launched 4 product lines from new licensors to diversify revenue streams and meet market demands• Prepared and verified bid documents for projects worth up to 8-figure USD• Encouraged change in company culture e.g. enhanced communication skills of team members via training, which led to greater client satisfaction and improved work ethics• Interviewed candidates and filled all vacancies with high-quality team members, following an 80% employee turnover in the preceding yearHighlights:• Successful turnaround from 30% FY net loss to 10% FY net profit• Secured the company’s highest revenue since 2017, including negotiating new contracts with 6 major clients – the largest (7-figure USD) being renewed at 5 times its previous value

Federal Territory Of Kuala Lumpur, Malaysia

Identified opportunities, developed programmes and managed the life cycles of impact-focused projects, typically with limited resources. Nurtured the utilisation of data-driven digital tools for collaboration.• Managed the onboarding, implementation, monitoring and impact assessment of 4 on-site and online programmes, benefitting 16,000 educators and 150,000 learners across 7 developing countries• Led the development, quality assurance and implementation of a go-to-market strategy for a thinking skills programme, which was rolled out across 5 countries within 3 months after its launch• Assembled international teams of independent consultants capable of delivering programmes in leadership development, curriculum design, pedagogical training, and career skills development• Conducted market research which informed business strategy e.g. the planning and launch of new programmes, establishment of partnerships, and re-evaluation of programme costs• Led participation in 8 exhibitions across 3 continents and managed distributors in 10 countries• Produced a 5-day international online conference on future skills, which involved 35 world-class speakers from 20 countries, and was supported by 18 regional and global organisationsHighlights:• Generated YoY revenue growth of up to 100%, in addition to grants worth more than USD 1 million from local and foreign government agencies, foundations, etc.• Participated as the first Asian company to be accepted into xEdu (Finland), Europe’s leading EdTech startup accelerator, successfully graduating and receiving widespread media coverage• Won the PIKOM National ICT Award, then represented Malaysia at the ASEAN Business & Investment Summit and Asia Pacific ICT Awards