Nigel Perryman Email & Phone Number

Test And Activation Central)Internet router configurations, port configurations (access/switch), routing & upgrades/maintenance for Cisco 867VAE, 2921 & ASR1001 models as well as for Juniper SRX100, SRX240 & SRX650 modelsAssigning/Modifying/Deleting ip subnets and /32 addresses via RADIUS serverStandard WAN/LAN configurations as well as multipoint & wireless configurations with IPT Cos for Cisco & Juniper routersDaily use of Cisco IPCC (call center) to receive/conference/forward field technician and customer testing callsDaily use of NIMS database, CAPPS, SecureCRT, IP Solution Center, REACT, InfoBlox, TACACS, ZMS-Zhone MALC, Open-I, RMS-Click, IBIS, BMC Remedy, OTT(order tracking tool), AS400 & RSM applications and platformsDaily provisioning and modifications for Cisco, Juniper, Zyxel, SmartRG, Ciena and Motorola CPE devices based on customer specificationsDaily opening, reporting, tracking and resolving various ILEC trouble tickets on behalf of internal and external customers using Bell, Telus & Rogers ISP portalsProvisioning of (HA) High Availability - BGP - neighbour peering with failover routing based on customer specificationsExtraction and compilation of NUR - network utilization reports upon customer requestAlcatel 7750/7450/7250/7210 PVC building & maintenance (VPLS & VLL E-pipe)Switched Ethernet & MPLS circuit testing and analysis with VGLite 8510B PB EXFO IQS-8510B & FTB-8510B/8510 Packet Blazer modules:- Throughput for each L2 class of service (MPLS - RT, BH, BL & BE)- Frame Loss- Latency- Jitter- TCP ThroughputProvisioning of core and edge devices from various vendors: Anda, Alcatel, BIG (Backoffice Integration Gateway), Ciena, Zhone ZMS MALC 2.4.0.35

DMS-500 Local Customer TranslationsProcessing of ICMS and VSOF customer Translations orders and provisioning on demandWrite access and daily use of Nortel Networks Guide PSP (Product & Service Provisioning Tool, aka Telepath)Provisioning from scratch and revisions to ISDN PRI/BRI, VOIP PRI, DEA, ISUP, SS7, DID BST as well as test and turn-up of NRI-PT services, including NPAC/SOA portingBuilding, upgrading and revising voice mailboxes on the Octel Voice Messaging system Building of POFs (provisioning order files) for latent activation by CTAC (Test And Activation) using Microsoft Word and XCEL Spreadsheets in tandem with PSP Telepath Building of TLR (temporary local redirect routing) for latent activation by Voice Services Repair for disaster recovery

DMS-500 local customer repair and testing,Resolution of CLOC trouble ticketsWrite Access to DMS-500s, ANX xpress, OC3-xpress, Soneplex HDSL, PresideINM Tool, UE9000s & Titan 5500 platforms Provisioning on demand and testing for ISDN PRI/BRI, DEA, 1FR, IBN, Huntgrps, M53XX, DID BSTPatterned circuit integrity loopback testing with I&M technician : DMS-500, Titan 5500, OC3-xpress , PresideIBN Tool, Soneplex HDSLOM Show analysis (LMD, UTR, TRK, SMA2, DS1CARR)Servord maintenance translations and testing of Meridian Digital Centrex, ACD & UCD groupsBuilding of Meridian Digital Centrex Customer Groups (personal test CTX grp - STDYCTX in Toronto1 DMS-500)Building of Meridian Digital Centrex ACD/UCD Groups (Automatic Call Distribution/Uniform Call Distribution) (personal test ACD grp - STDY in Toronto1 DMS-500) Verification of call completion by digit outpulsing via GNB I&M Tool

Installation, testing and maintenance of ISDN PRI/BRI, DID BST, DSO(1FR, IBN), Meridian Digital Centrex M53XX, Frame Relay, ATM, DS1 and DS3/T3/STS-1 circuits and provisioning of associated edge devices (NIU, CSU/DSU, RJ45) : (CATV, DB15, BNCconn, wirewrap 4WR, fiber FC & SC terminations)Installation and maintenance of Nortel, Cisco, Fore Systems, Noran Tel, Soneplex HDSL, Newbridge, and Xylan, edge and core devicesInstallation and termination of Colour Coded ABAM to DSX panels Installation and maintenance of Paradyne AT&T, Tellabs and IMC edge and core devicesExperience with DMS-500 vt/telnet interface basic queriesCo-ordination and testing with CLECs and ILECsOn call service for all of the above mentioned products and technology

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