EGS, LLC We are a Business that provides strategic management and software development custom to client needs. We provide integrated IT strategy, transformational change, virtualization solutions and performance optimization services. Supported by management expertise, we enable our clients to achieve sustainable and quantifiable business results through the use of our solution. Software Lifecycle SupportEvolution Graphics Solutions has expertise and experience in the entire software development life cycle converting business requirements and functional specifications to software design developing, testing and integrating a wide range of applications and interface modules to otherexternal systems tools for converting data from one system to another, and front end user interfaces.Software Design and DevelopmentWeb-based applicationsDatabase applicationsData warehouse applicationsSoftware IntegrationSoftware Support and Maintenance of ApplicationsQuality Control and Quality AssuranceThird-Party Software IntegrationSystems Documentation and TrainingIT Security, including C&AUser Acceptance, QA and TestingBusiness Intelligence (BI) ServicesEvolution Graphics Solution provides BI consulting services to our clients in both public and private sectors. Our consultants help engineer BI solutions that provide historical, current and predictive views of business operations that help in critical decision making. We maintain a well-trained team of BI consultants who are skilled management, migration, database design, modeling, schema and database integration. We collaborate with clients to focus on simple, valuable solutions that maximize their return on investment. Our custom database development competencies are often leveraged by clients to integrate BI functionality with SharePoint, custom web applications, web services and external applications. Our vision is to strive for customer excellence and become one of the leading IT Solutions companies.

April 2011- to present Customer Service Engineer BancSource Dallas, TX · Respond to maintenance calls on a daily basis· Perform installs and upgrades for ATMs · Service bank conventional systems · Service vaults, safety deposit boxes and under counter steel alarm systems · Perform Preventive maintenance annually· Maintain and upkeep Security policies and procedures· Perform self audits and ensure that all parts returned or consumed appropriately, enabling the company to control surplus spend· Maintaining cordial relations with customers

2008 – March 2011, Level 2 Customer Support Engineer, NCR Corporation, Dallas, TX· Respond to calls for service· Install and upgrade ATM’s including installing software, hardware, etc.· Maintain and upkeep certifications· Installed Triple des key upgrades· Preventative maintenance for more than 200 machines twice a year· Maintain and upkeep Security policies and procedures

1997 – 2007, Product Support & ATM Support Engineer, NCR Corporation, Pakistan· Project managed hardware upgrades and installations of ATM’s· Provided technical support to customers · Ensured timely completion of projects· Performed preventive maintenance of ATM’s· Improved customer satisfaction by timely resolving and proper logging of customer issues· Compiled and worked with given standards of all service agreements · Provided technical training to customers on operation and maintenance of ATM’s · Motivated a designated team in completing a task well before deadline· Administered, Maintained and installed Network servers, workstations and Ethernet cable system· Installed Oracle and Windows NT Servers and Workstations· Installed, maintained and troubleshot ASIMUS optical scanner devices· Expert on NCR PCs, data Terminals, Servers, NCR 7780 Reader Sorters, NCR 7766 Encoders, and NCR Line Printers.· Successfully completed a course in Fundamentals of Unix