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Nigel Shroot Email & Phone Number

Service Director at Healthdirect Australia at Healthdirect Australia
Location: Greater Sydney Area, Australia 5 work roles 2 schools
1 work email found @healthdirect.org.au LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email n****@healthdirect.org.au
LinkedIn Profile matched
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Current company
Healthdirect Australia
Role
Service Director at Healthdirect Australia
Location
Greater Sydney Area, Australia
Company size
173 employees

Who is Nigel Shroot? Overview

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Quick answer

Nigel Shroot is listed as Service Director at Healthdirect Australia at Healthdirect Australia, a with 173 employees, based in Greater Sydney Area, Australia. AeroLeads shows a work email signal at healthdirect.org.au and a matched LinkedIn profile for Nigel Shroot.

Nigel Shroot previously worked as Service director at Healthdirect Australia and Product and Service Manager at Healthdirect Australia. Nigel Shroot holds Bsc (Hons) Food Marketing Management from Sheffield Hallam University.

Company email context

Email format at Healthdirect Australia

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{first}.{last}@healthdirect.org.au
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AeroLeads found 1 current-domain work email signal for Nigel Shroot. Compare company email patterns before reaching out.

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Profile bio

About Nigel Shroot

I am an experienced operations manager with over 15 years experience across a variety of Customer Service and Sales solutions including FMCG, Travel and Wealth Protection environments.My strength lies within my ability to create a successful platform upon which to perform, where results and customer experience go hand in hand. From my time within the contact centre industry, I have learned that as the channel develops and evolves to meet quality, revenue and customer targets, the focus on best practice intensifies. It is within these areas that my passion has excelled. This passion has always come from being challenged and through playing a key role in the implementation, growth and diversification of any product/campaign, working alongside key strategic areas, with customer experience at the forefront.My approach is a pragmatic one, building culture and an above and beyond mentality whilst using KPI's and people development as key drivers in the creation of an operating rhythm within any Sales or Service environment.Specialties: customer experience, NPS, people development, sales process with a focus on innovative solutions, client management, return on investment optimisation

Listed skills include Account Management, Call Centers, Customer Service, Coaching, and 25 others.

Current workplace

Nigel Shroot's current company

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Healthdirect Australia
Healthdirect Australia
Service Director at Healthdirect Australia
haymarket, new south wales, australia
Website
healthdirect.gov.au
Employees
173
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Company profile
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5 roles

Nigel Shroot work experience

A career timeline built from the work history available for this profile.

Operations Manager

Peakbound Holdings Pty

Sydney, Australia

Peakbound is a centre of excellence for direct distribution in the financial services sector. It has a successful track record working with major financial institutions delivering sales growth while enhancing customer experience.

Jan 2012 - Nov 2017

Call Centre Manager

Salmat

• Client relationship & Account Management• Drive operational and strategic campaign direction• Deliver on KPI’s• Ensure best practice customer engagement and compliance• Deliver product enhancements and implement sales and customer service strategies incl NPS• Deliver projected revenue and GP targets• Create success and margin through analytical and strategic direction• Develop customer retention strategies lowering CFI rates across product suites• Deliver client customer service levels through superior calibration/validation methodology• People development and succession planning

Jul 2009 - Jun 2011

Account Manager

Customcall

• Account/Project Management of both IB and OTM• Ensure client satisfaction across sales targets and quality• Manage and develop campaign managers and their teams• Implement all recruitment, training, coaching and people development on campaign• Implement and deliver on all IT and data requirements• Implement motivational programs across campaigns and business• Create and support strategic programs across the Customcall business• Ensure strong focus on business culture within individual campaigns• Process review and management• Conduct analysis on marketing data to report back into senior client stakeholders

Jun 2000 - Jun 2009
Team & coworkers

Colleagues at Healthdirect Australia

Other employees you can reach at healthdirect.gov.au. View company contacts for 173 employees →

YW Yuanee Wickramasinghe Yuanee Wickramasinghe Colleague at Healthdirect AustraliaGreater Sydney Area, Australia View → MR Maureen Robinson Maureen Robinson Colleague at Healthdirect AustraliaGreater Sydney Area, Australia View → HL Hao Liang Hao Liang Colleague at Healthdirect AustraliaGreater Sydney Area, Australia View → AN Avinash Naidu Avinash Naidu Colleague at Healthdirect AustraliaGreater Sydney Area, Australia View → DT Daniel Tran Daniel Tran Colleague at Healthdirect AustraliaAustralia View → PD Patrick Dunand Patrick Dunand Colleague at Healthdirect AustraliaGreater Sydney Area, Australia View → AN Amy Norvill Amy Norvill Colleague at Healthdirect AustraliaGreater Sydney Area, Australia View → EH Ericka Hammad Arif Ericka Hammad Arif Colleague at Healthdirect AustraliaManchester, New Hampshire, United States View → MA Meysam Arvan Meysam Arvan Colleague at Healthdirect AustraliaSydney, New South Wales, Australia View → KS Kobi Satkunam Kobi Satkunam Colleague at Healthdirect AustraliaGreater Sydney Area, Australia View →
2 education records

Nigel Shroot education

Education record

Hutchiesons Grammar School
FAQ

Frequently asked questions about Nigel Shroot

Quick answers generated from the profile data available on this page.

What company does Nigel Shroot work for?

Nigel Shroot works for Healthdirect Australia.

What is Nigel Shroot's role at Healthdirect Australia?

Nigel Shroot is listed as Service Director at Healthdirect Australia at Healthdirect Australia.

What is Nigel Shroot's email address?

AeroLeads has found 1 work email signal at @healthdirect.org.au for Nigel Shroot at Healthdirect Australia.

Where is Nigel Shroot based?

Nigel Shroot is based in Greater Sydney Area, Australia while working with Healthdirect Australia.

What companies has Nigel Shroot worked for?

Nigel Shroot has worked for Healthdirect Australia, Peakbound Holdings Pty, Salmat, and Customcall.

Who are Nigel Shroot's colleagues at Healthdirect Australia?

Nigel Shroot's colleagues at Healthdirect Australia include Yuanee Wickramasinghe, Maureen Robinson, Hao Liang, Avinash Naidu, and Daniel Tran.

How can I contact Nigel Shroot?

You can use AeroLeads to view verified contact signals for Nigel Shroot at Healthdirect Australia, including work email, phone, and LinkedIn data when available.

What schools did Nigel Shroot attend?

Nigel Shroot holds Bsc (Hons) Food Marketing Management from Sheffield Hallam University.

What skills is Nigel Shroot known for?

Nigel Shroot is listed with skills including Account Management, Call Centers, Customer Service, Coaching, Crm, Call Center, Contact Centers, and Management.

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