Innovation Hub Analyst
Project Management:- Led projects for department management and internal staff- Full lifecycle accountability for IT projects from definition to implementation.- Conducted project meetings, workshops, and collaborated with stakeholders and senior management. Manage Onboarding/Offboarding Process, like: Attendance, ID card generation Laptop/Access Card Access, leave tracking, taking minutes of meeting, Preparing Meeting Decks.- Prepare And Send sales Quotations. Coordinate With the Internal Production Team.- Maintain And Update the Status of Quotations and Create Reports Regularly.- Preparing Necessary Presentation Materials for Meetings and Ensuring Project Deadlines Are Met- Determining Project Changes and Undertaking Project Tasks as Required by Developing ProjectStrategies- Providing Administrative Support as Needed• Administrative and Organizational Skills:- Specialise in creating and managing immersive experiences at a high-tech innovation center.- Involved in developing cutting-edge content, from interactive digital installations to polished PowerPoint presentations, and ensuring seamless technical execution for client events.- Management of event logistics, including equipment setup, room arrangements, and catering, while providing technical support to guests and staff.• Collaboration and Communication:- Liaised with 3rd party vendors/IT providers for support and problem resolution.- Facilitated effective collaboration through MS Teams and OneDrive.- Generated and presented detailed reports on ticket status to stakeholders.• User Support and Device Management:- Set up and configured desktops, laptops, printers, and handheld scanners.- Provided end-user device support• Asset and Inventory Management:- Maintained precise asset tracking and inventory management.- Managed purchase requests for IT infrastructure, subscriptions, and fixed assets.- Oversaw hardware deployment, software installation, and maintenance for user machines