Technical Advisor To Metrolinx, Toronto (Light Rail Procurement)
Current
First Class Partnerships Ltd (Fcp)
Aug 2020 - Present
AeroLeads people directory · profile
Nigel Stacey Email & Phone Number
Technical Advisor to Metrolinx, Toronto (Light Rail Procurement)
at
First Class Partnerships Ltd (FCP)
1 work email found
@hotmail.co.uk
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
First Class Partnerships Ltd (FCP)
Role
Technical Advisor to Metrolinx, Toronto (Light Rail Procurement)
Location
York, England, United Kingdom
Who is Nigel Stacey? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Nigel Stacey is listed as Technical Advisor to Metrolinx, Toronto (Light Rail Procurement) at First Class Partnerships Ltd (FCP), based in York, England, United Kingdom. AeroLeads shows a work email signal at hotmail.co.uk and a matched LinkedIn profile for Nigel Stacey.
Nigel Stacey previously worked as Section 30 Workstream Lead for Transport Scotland, contracted to Arup and FCP UK. at First Class Partnerships Ltd (Fcp) and RER Toronto, DBFOM programme, on corridor procurement operations and customer experience advisor at First Class Partnerships Ltd (Fcp).
Company email context
Email format at First Class Partnerships Ltd (FCP)
This section adds company-level context without repeating Nigel Stacey's masked contact details.
*@hotmail.co.uk
68% confidence
AeroLeads found 1 current-domain work email signal for Nigel Stacey. Compare company email patterns before reaching out.
Profile bio
About Nigel Stacey
An experienced senior manager with a 20 year general management track record gained in UK railways Human Resource, Station and Operational line management posts, operational consultancy in the private and not for profit heath care sector and five years as owner of a award winning restaurant business.Since 2002 railway management experience has been supplemented with successful self-employment as an independent consultant. Experience includes rail retail contract management, project management, interim management, the design and implementation of organisational change, the creation of customer operations strategies, financial modelling and bid writing for six UK rail franchise competitions.Strong business analysis skills, strategic, financial and organisational plus specialist expertise in rail station and retail management including all aspects of commercial and station access contract negotiation and management have delivered real benefits to profitability and quality of service delivery. These skills have also been successfully deployed in the care sector where projects have included strategic review of operational delivery for a hospice which led to the closer working and integration between hospices throughout the county particularly with regard to better coordination of NHS commissioning relationships and a pooled approach to the use of respite beds. Transferable management skills have also been used to deliver one to one management coaching in the care sector managers. Excellent presentation, verbal and written communication skills have contributed to the successful negotiation and implementation of new business, organisational change and restructuring projects including the development of proposals and business cases, seeking and gaining approvals, conducting consultations and negotiations, implementation and delivery.Specialties: Contract and franchise biddingOperations and Customer Service StrategiesNumerical and financial analysis and modelling
Listed skills include Change Management, Strategy, Project Management, Management, and 6 others.
Current workplace
Nigel Stacey's current company
Company context helps verify the profile and gives searchers a useful next step.
First Class Partnerships Ltd (Fcp)
21 roles · 33 years
Nigel Stacey work experience
A career timeline built from the work history available for this profile.
Section 30 Workstream Lead For Transport Scotland, Contracted To Arup And Fcp Uk.
First Class Partnerships Ltd (Fcp)
Rer Toronto, Dbfom Programme, On Corridor Procurement Operations And Customer Experience Advisor
First Class Partnerships Ltd (Fcp)
Lead and coordinate the RER Expansion DBFOM procurement specification and real-time railway reference concept design covering network operations control and customer experience target operating models and interfaces.
May 2018 - Mar 2020
Director And Independent Management And Change Consultant
Thixendale Consulting Ltd. (From 2017) Formerly T/A Nigel Stacey Consultancy Services
Bid Quality Reviewer
Undertake quality reviews of franchise delivery plans covering Marketing, Fares, Ticketing and Revenue Protection, Customer Experience and Station strategies.
May 2018 - Aug 2018
Head Of Retail (Interim)
Scotrail Alliance
Accountable for retail standards, strategy and delivery. Lead data driven ticketing performance improvement by fostering collaboration. Manage the retail supply chain. Align the activities of employees, contractors, developers and suppliers to deliver committed obligations, sustained commercial performance and a retail proposition fully integrated into the ScotRail Customer Experience.
Oct 2017 - Apr 2018
Station Devolution Project. Station Operations Workstream Lead
Tfgm
Key member of Rail Station Transfer team providing strategic advice, organisation and future operating model development, and analytical, financial and economic inputs to the GMCA's WebTAG compliant 'Case for Change' submitted to HMG and the DfT in March 2017. Rail Station Transfer is an element of GMCA's devolution strategy. GMCA's Case for Change provides a detailed and compelling case for the transfer of Greater Manchester Stations' management and operation from Network Rail and the… Show more Key member of Rail Station Transfer team providing strategic advice, organisation and future operating model development, and analytical, financial and economic inputs to the GMCA's WebTAG compliant 'Case for Change' submitted to HMG and the DfT in March 2017. Rail Station Transfer is an element of GMCA's devolution strategy. GMCA's Case for Change provides a detailed and compelling case for the transfer of Greater Manchester Stations' management and operation from Network Rail and the three TOCs to TfGM. Lead author of Management Case, substantial contributor to Commercial and Strategic Cases. Workstream lead for Station Operations elements of the proposed transfer. Continuing to provide rail expertise, advice and guidance to TfGM together with Case for Change support during HMG evaluation. Show less
Jan 2016 - Oct 2017
Franchise Bid Evaluator
Customer Experience Evaluator for South West Trains franchise.
Sep 2016 - Oct 2016
London Overground Bid: Customer Service Lead
Customer Service Plan writer for Metroline Rail's London Overground bid. Led on development and submission of service culture, staffing and service standards plans. Provided support for financial and operations work streams.
Jul 2015 - Oct 2015
Franchise Bid Evaluator
Customer Experience Evaluator for Northern and TPE franchises.
May 2015 - Sep 2015
Guest Experience And Commercial Mobilisation Consultant
Helping Commercial and Guest Experience Director BAU teams establish Caledonian Sleeper retailing and passenger business processes. Working with a multi-disciplinary team of Serco internal and specialist supplier experts to deliver ticket sales, contact centre, and Guest Experience outcomes including delivery of Ambassador Training, Telephony and ICT specification to PCI DSS, development of internal ticketing and product business rules, and drafting of service policy and procedure including… Show more Helping Commercial and Guest Experience Director BAU teams establish Caledonian Sleeper retailing and passenger business processes. Working with a multi-disciplinary team of Serco internal and specialist supplier experts to deliver ticket sales, contact centre, and Guest Experience outcomes including delivery of Ambassador Training, Telephony and ICT specification to PCI DSS, development of internal ticketing and product business rules, and drafting of service policy and procedure including Guest Charter, Compensation and Complaint handling arrangements. Show less
Sep 2014 - Mar 2015
Customer Services Specialist
Keolis Eurostar
Providing specialist advice and guidance to the Keolis Eurostar East Coast bid team covering station management, passenger information provision, ticket retailing and car parking. Bid writer for passenger information.
Mar 2014 - Jun 2014
Customer Service Workstream Lead
Jun 2013 - Jan 2014
Financial Modeller
First Class Partnerships
Development of a Rail Alliance financial model including individual partner and alliance P&Ls, turn key scenario testing across multiple variables, and associated documentation.
Feb 2013 - Jun 2013
Customer Services Consultant
Customer Services Specialist responsible for ticket sales and station management strategies and writing bid plans. Providing support, guidance and direction to other bid writers, financial and service operations modelling and business case development.
Dec 2011 - Nov 2012
Operations And Strategy Change Consultant
Dementia Care Partnership
Operations and Strategy Consultancy, interim Operations Director
Dec 2010 - Dec 2011
Consultant
Retail contract respecification and reletting consultancy. Interim Customer Relations Manager
Feb 2010 - Sep 2011
Rail Refranchising Consultant
First Group
2004 - 2008
~4 yrs
Owner
The Tasting Room
2002 - 2008
~6 yrs
Employee Relations Manager
Gner
1999 - 2002
~3 yrs
Station Manager/Group Station Manager
Gner
1994 - 1998
~4 yrs
FAQ
Frequently asked questions about Nigel Stacey
Quick answers generated from the profile data available on this page.
What company does Nigel Stacey work for?
Nigel Stacey works for First Class Partnerships Ltd (FCP).
What is Nigel Stacey's role at First Class Partnerships Ltd (FCP)?
Nigel Stacey is listed as Technical Advisor to Metrolinx, Toronto (Light Rail Procurement) at First Class Partnerships Ltd (FCP).
What is Nigel Stacey's email address?
AeroLeads has found 1 work email signal at @hotmail.co.uk for Nigel Stacey at First Class Partnerships Ltd (FCP).
Where is Nigel Stacey based?
Nigel Stacey is based in York, England, United Kingdom while working with First Class Partnerships Ltd (FCP).
What companies has Nigel Stacey worked for?
Nigel Stacey has worked for First Class Partnerships Ltd (Fcp), Thixendale Consulting Ltd. (From 2017) Formerly T/A Nigel Stacey Consultancy Services, Arriva Uk Trains Limited, Scotrail Alliance, and Tfgm.
How can I contact Nigel Stacey?
You can use AeroLeads to view verified contact signals for Nigel Stacey at First Class Partnerships Ltd (FCP), including work email, phone, and LinkedIn data when available.
What skills is Nigel Stacey known for?
Nigel Stacey is listed with skills including Change Management, Strategy, Project Management, Management, Contract Management, Transportation, Stakeholder Management, and Business Analysis.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Nigel Stacey you were looking for.
View similar profiles
