Nigel Tigere Email & Phone Number

Mauritius

Harare, Zimbabwe

During my tenure at Genetic Financial Services, I gained extensive hands-on experience. Joining as the second employee in this fintech startup, I essentially constituted the entire IT department. Embracing this challenging role was both arduous and rewarding. Throughout this journey, I honed my time management, project management, and stakeholder engagement skills, particularly in my interactions with software vendors.As the organization expanded, so did the IT team, and I assumed a leadership role for the remainder of my time there. My notable experiences and contributions encompass:1. Pioneering innovative and disruptive market solutions.2. Designing and prototyping self-service kiosks for motor vehicle insurance and licensing.3. Managing network security, including administration of Sophos UTM and Ubiquiti hardware.4. Proficiency in Linux CentOS.5. Configuring Layer 2 MPLS VPN and Layer 3 VPN.6. Utilizing AWS EC2 instances.7. Implementing an Asterix-based PBX system and a comprehensive contact center solution for telesales, inbound, and outbound communications. This solution seamlessly integrated social media, SMS, and email on a unified platform.8. Implementing Google Apps for Work and Office 365.9. Configuring FCT (GSM to VoIP) and integrating GSM lines into the VoIP call center system.10. Managing the implementation of Verifone payment terminal devices for a self-service kiosk project.11. Project managing an in-house insurance core application development, including gathering business requirements for an outsourced development team and overseeing the UAT process.

Harare, Zimbabwe

Msc Information Technology, Information Technology

Honours, Accounting