Field Support Envoy
CurrentTo provide cover for Stores Envoys and provide support for stores at client sites across the UK & Ireland as directed by the Client Resource Manager. To ensure the continual provision of high levels service delivery whilst on site with minimal impact to client operations.To provide cover for Stores personnel for periods of Absence or vacant posts.To assist clients in the selection of goods, advising where applicable alternatives that reduce overall costs and to identify cost saving measures that will benefit the Client and thereby ensuring continuous improvements to the engineering stores.To initiate and conclude all customer/vendor returns and conduct progressing and associated duties as required for the site to maintain the stores standards to OPEX requirements.To provide excellent levels of customer service for the client and to assist with any specific project work.To train and develop Store envoys as required for the needs of the business.To maintain the required H&S site requirements including reporting near misses as per company procedure.To share best practices with sites when covering .To deliver a high standard of customer service level for the client. Communicate and liaise both with Client and to carry out any other reasonable management request to assist the business or client.
