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@storaenso.com
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Nigel Webber is listed as Technical Sales Manager / Customer Service Advisor / Complaint Handling & Investigations, within production. based in Eye, England, United Kingdom. AeroLeads shows a work email signal at storaenso.com and a matched LinkedIn profile for Nigel Webber.
Nigel Webber previously worked as Technical Sales Manager / Customer Service / Complaint Investigation & Management at Stora Enso and Technical Customer Service Manager at Stora Enso.
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I am an experienced Technical Manager and Customer Service Advisor | Administrator with over 30 years of experience working in the Paper and Print industry. I am a key point of contact for customers for technical information and a complaint, regarding product quality and transport, where I seek to increase customer engagement and find a resolution to their issues. I have excellent technical skills and can learn product information quickly with the ability to develop and nurture strong relationships with customers and engage with staff at all levels. I have a background in machine operation, production, and warehousing roles. I consider myself to be conscientious, diligent, and of a friendly nature. I work well in a team or using my initiative.Key Skills:• Highly Organised • Strong Administrative Skills • Clear Communication• Problem Analysis /Solving • Customer Care • Attention to detail• Technical Information • Building Relationships • Investigation• Negotiation • ComplaintsIT Skills: Customer Relationship Management | All Microsoft Packages
Listed skills include Powerpoint, Sap, Lean Manufacturing, Purchasing, and 17 others.
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Responsible for delivering customer service to direct and indirect customers (National newspapers, Book printers, publishers, merchants, converters, and end users). Directly managing all technical enquiries, issues and resolving problems with both the paper supply and the logistical delivery.
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Nigel Webber is listed as Technical Sales Manager / Customer Service Advisor / Complaint Handling & Investigations, within production..
AeroLeads has found 1 work email signal at @storaenso.com for Nigel Webber.
Nigel Webber is based in Eye, England, United Kingdom.
Nigel Webber has worked for Stora Enso and Archant.
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Nigel Webber is listed with skills including Powerpoint, Sap, Lean Manufacturing, Purchasing, B2B, Offset Printing, Logistics, and Troubleshooting.
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