Nigel Barron

Nigel Barron Email and Phone Number

Research Analyst - I provide relevant, real-time, data-driven, fact-based industry, market, customer and competitor insights. @ PAC
Nigel Barron's Location
Greater Gijón Metropolitan Area, Spain
Nigel Barron's Contact Details

Nigel Barron personal email

About Nigel Barron

In an era defined by an unprecedented influx of data from diverse sources such as cloud platforms, mobile devices, social media, and pervasive sensor networks embedded in everyday objects, our ability to process this deluge of information has become paramount. Each day, the digital landscape generates zettabytes of data through the interconnectedness of people, businesses, governments, and machines, fundamentally shaping the landscape of human knowledge and affording us invaluable insights into our world. AI is now adding more complexity to all of this.The task of managing and extracting meaningful insights from this data, while undoubtedly challenging, is essential. In this dynamic environment, I have honed my skills as a Research Analyst specialising in the domains of retail and consumer behavior, telecommunications, and emerging technologies. I've done so by adapting to the evolving landscape of our socially-driven, mobile-centric society. My role revolves around providing timely, data-driven, fact-based insights into industry trends, market dynamics, customer behavior, and competitive landscapes.My professional journey has equipped me with a refined ability to navigate the complexities of this data-rich ecosystem. I excel in:Research Excellence: I am adept at conducting in-depth research, leveraging cutting-edge methodologies and tools to extract valuable insights from a plethora of data sources.Data Analysis: I possess advanced data analysis skills, allowing me to distill complex datasets into actionable intelligence, enabling organisations to make informed decisions.Information Management: I have a keen understanding of information management practices, ensuring that data is not only accessible but also organized and secure.Real-Time Insights: In our fast-paced world, I specialise in delivering real-time insights that empower businesses to adapt swiftly to changing market conditions.Competitor Analysis: I conduct thorough competitor analysis to provide a clear understanding of the competitive landscape, enabling clients to stay ahead in their respective industries.My commitment to staying at the forefront of industry trends and emerging technologies ensures that I can provide strategic guidance and foresight. In an environment where data is the lifeblood of decision-making, I am dedicated to assisting organisations in harnessing the power of data to drive success.

Nigel Barron's Current Company Details
PAC

Pac

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Research Analyst - I provide relevant, real-time, data-driven, fact-based industry, market, customer and competitor insights.
Nigel Barron Work Experience Details
  • Pac
    It Market Analyst
    Pac Mar 2024 - Present
    Gijón, Principality Of Asturias, Spain
    Covering the Spanish IT services providers on their growth journey, growing market share, shaping their strategies, and helping them establish themselves as thought leaders in their industry.
  • Diligent
    Compliance Analyst
    Diligent Dec 2019 - Present
    Gijón, Principality Of Asturias, Spain
    Identifying potential issues involving bribery, corruption, legal, finance, supply chain, KYC and other compliance concerns.Compiling research for multinational clients vetting their international partners, vendors, distributors, and agents in compliance with global Anti-Bribery, Anti-Money Laundering and Anti-Corruption statutes.
  • Freelance
    Research Analyst
    Freelance Mar 2018 - Present
    Gijón, Principality Of Asturias, Spain
  • Preply
    English Business & Technology Communication Coach
    Preply Mar 2018 - Present
    Gijón, Principality Of Asturias, Spain
  • Dxc Technology
    Research Analyst
    Dxc Technology Apr 2017 - Dec 2017
    Gijón, Principality Of Asturias, Spain
    Emerging Technologies As part of the office of the CTO, and after the merger with HPE Enterprise Services in April 2017, in the Solutioning and Commercial Functions organization, worked with sales, account managers and other colleagues globally to win deals for new or existing clients.Projects ranged from quick turnaround requests for information to in depth and detailed reports on specific companies, technologies, markets, competitors or industries.Contributed regularly to weekly and monthly newsletters and took part in Voice of the Analyst webinars. Arranged webinars to introduce the business to new sources of information and was asked by senior executives to take part in Architecture & Engineering Community Lunch and Learn Sessions on blockchain. My research on blockchain continued to develop and the community grew with the companies ‘Distinguished Engineers’ and architects getting involved and contributing to the discussion. As a result, blockchain had much more visibility within the company.Researched Robotic Process Automation (RPA), collaborating directly with the company’s top RPA executive Worked with the Development Lead for Artificial Intelligence (AI), shaping the industrialized AI offering via market research. Provided all the numbers, facts and figures used in the sales material, the sales guide, blog posts, and client presentations etc.Championed thought leadership on Social Media, the Internet of Things, RPA, AI and Blockchain technologiesDeveloped a Competitive Intelligence ‘Watch Center’ with Microsoft Power BIManaged the social media accounts for the team. Added more than 1500 Twitter followers in one year
  • Csc
    Research Analyst
    Csc Sep 2010 - Apr 2017
    Asturias, Spain, Remote/Wfh
    Member of the CSC Office of the CTO ReseachNetwork Strategy Team.Global lead for Diversified Industries - Retail, High Tech, TelecommunicationsSocial Business advocate, community founder and manager for Internet of Things (IoT) and BlockchainSocial media community manager for the teams stable of social media profilesLeading member of the CSC internal social media community, providing thought leadership and content. Top 10 content provider out of 60,000 registered employeesLeader of the Authentic Leadership community
  • Csc
    Business Process Architect
    Csc Sep 2005 - Aug 2010
    Asturias, España
    Member of the Service Management Architecture team designing the ITIL aligned service model for CSC globallyDesigned ITIL aligned service management processes in IBM WebSphere Business Modeller 6 and helped author the accompanying process documentation and training materials and managed the requirements for each process in IBM Requisite Reqpro 7Worked closely with global process owners and SME's in order to design Incident, Problem, Change, Configuration, Release, Knowledge, Service Request, Service Level and Capacity Management processesWorked with various clients and CSC internal process owners to design and improve their processesProvided the systems requirements reports for the CSC global Anti Virus and Remote Control toolsHelped with bid work for Symantec, Zurich, ChryslerReceived the President's Award Scheme (Bronze) for work with the itSMF for translation of the ITIL V2 Service Delivery and Service Support publications into Spanish (2006)Entered the 2006 LEF papers programme - 'ITIL Awareness'Received the President's Award for the Asturias ISO 20000 project (2009)Community Manager of various groups, including ITIL, on the CSC internal social media platform (Jive) that was introduced in March 2009Attained EXIN ITIL Expert CertificationAttained ISEB ITIL Version 3 Foundation Bridge Certification Six Sigma Yellow Belt
  • Csc
    Workflow Manager
    Csc Sep 2003 - Sep 2005
    Asturias, España
    Desktop Problem Resolution & InstallationsMember of a team that successfully integrated workflow operations from the US to Europe with a seamless transition of responsibilities and dutiesMaintained and quickly surpassed SLA performance with half the technical resources available than before transition occurredIntroduced first line resolution techniques that allowed the technical resources on site to concentrate on problem management rather than incident management.Gained the respect of CSC and customer management in a difficult transition periodGiven further responsibilities by management as a result of exceeding performance targetsMember of the itSMF and involved in translating the Service Delivery and Service Support OGC publications into Spanish
  • Equinoccial School Of Languages, Asociación Humanitaria Internacional Médecins Du Monde
    Tefl & Voluntary Worker
    Equinoccial School Of Languages, Asociación Humanitaria Internacional Médecins Du Monde Jun 2002 - May 2003
    Cuenca, Ecuador S.A
    Teaching English as a Second LanguageVoluntary work
  • Fox It
    Service Management Consultant
    Fox It Jul 2001 - May 2002
    In conjunction with Problem, Capacity and Availability Management, instigated Service Improvement Plans (SIP) for existing Fox IT clients including Wokingham and Forest Heath District Councils, Ineos FlourIdentified and implemented actions that were necessary to overcome service delivery difficulties and restore service qualityFocused on introducing first line resolution capabilities from the Fox IT Interactive Service CentreDesigned, agreed and implemented customer satisfaction surveys, monitored and reported on service achievements and attended service review meetingsIntroduced first line resolution from the service desk, consolidating the configuration management databases and discharging the contractual obligations of introducing Microsoft Systems Management Server (SMS), desktop rationalisation and file and print server rationalisationDrafted, agreed and implemented all aspects of the SIPMonitored SIP performance and reported on it, both to the customer and internallyResponded to customer's changing requirementsInteracted with all levels of the customer organisation and all service provision groupsAttended monthly service reviews
  • Fox It
    Service Delivery Manager Easyeverything Internet Cafes
    Fox It Jan 2000 - Jan 2002
    Provided on-site technical support to five London internet cafes, liaised with 24/7 remote support engineers in Belgium, Canada, New Zealand, easyEverything (eE) technical staff and management to ensure availability of the infrastructure based on agreed service levelsPrimary contact with eE to maintain and improve IT service quality through a constant cycle of agreeing, monitoring and reporting upon IT service achievements and instigating actions to eradicate poor service in line with eE business and cost justification.Established and maintained service performance metrics Monitored and reported on service performance Managed escalated exceptionsResponded to customer's changing requirementsTook responsibility for ongoing communications, common understanding & shared information between the customer & supplier (HP)Attained ISEB ITIL Managers Certificate in IT Service Management
  • Fox It
    It Support Engineer/Help Desk Agent
    Fox It Jan 1998 - Jan 2000
    Responded to incoming calls, first line Customer liaisonRecorded and tracked incidents and complaintsAllocated the appropriate priorities on calls in line with the impact on the Customer and the definitions in the relevant SLAKept the client fully informed and updated them with progress and resolutionAssessed requests, attempted resolution or assigned incidents to appropriate support groups based on agreed service levelsMonitored, updated or escalated the call fully and concisely in line with procedures and timescales set out in the relevant SLAManaged request life-cycleCommunicated to Customers planned/short term changes of service levels Coordinated second-line and third-party support groupsIdentified ProblemsContracts supported - Eli Lilly, Elf Aquitaine, Securicor, easyEverything internet cafeAttained ISEB ITIL Foundation Certificate in IT Service Management
  • Taylor Barnard Ltd
    Systems Coordinator
    Taylor Barnard Ltd Oct 1996 - Sep 1998
    Managed and coordinated the warehouse management and distribution systems for a nation-wide logistics company on a client site
  • University Of Teesside
    Student
    University Of Teesside Sep 1991 - Jun 1996
    LL.B Hons (Bachelor of Laws)HND Business and Finance (Marketing)

Nigel Barron Skills

Itil Service Management Market Research It Service Management Outsourcing Service Delivery It Strategy Knowledge Management It Outsourcing Business Analysis Sla Program Management Change Management Project Management Process Improvement It Management Research Social Networking Strengths Development Compassion Organizational Culture Strengthsfinder Strategy Business Process Collaborative Leadership Business Intelligence Thought Leadership Six Sigma Information Technology Analysis Management Consulting Social Media Mentoring Governance Databases Competitive Intelligence Business Transformation Business Process Improvement Business Strategy Research Analyst Collaboration Tools Service Level Agreements

Nigel Barron Education Details

Frequently Asked Questions about Nigel Barron

What company does Nigel Barron work for?

Nigel Barron works for Pac

What is Nigel Barron's role at the current company?

Nigel Barron's current role is Research Analyst - I provide relevant, real-time, data-driven, fact-based industry, market, customer and competitor insights..

What is Nigel Barron's email address?

Nigel Barron's email address is ni****@****ail.com

What schools did Nigel Barron attend?

Nigel Barron attended University Of Teesside, University Of Teesside.

What are some of Nigel Barron's interests?

Nigel Barron has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is Nigel Barron known for?

Nigel Barron has skills like Itil, Service Management, Market Research, It Service Management, Outsourcing, Service Delivery, It Strategy, Knowledge Management, It Outsourcing, Business Analysis, Sla, Program Management.

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