Nigel Bisnar Email & Phone Number

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

Supported the service delivery team for the CleanBC Energy Coach Service focusing on residential customers.Responsible for data entry and analysis to generate monthly, quarterly and annual reporting for CleanBC program management on key performance indicators and program trends.Assisted homeowners in the City of Saskatoon's to improve residential energy efficiency through guidance on House-as-a-System building retrofits.Supported participants in the Yukon Peak Smart program to reduce peak electricity demand and mitigate diesel emissions.

Victoria, British Columbia, Canada

Supported homeowners, contractors and energy advisors improve energy efficiency and access CleanBC Better Homes and Better Buildings rebatesHandled approximately 75 phone inquiries per week ranging in length from 5-20 minutes per call, resolving 90% of customer inquiries at initial contactResponsible for delegating all inbound program emails among the client services team to ensure swift response within 1-2 business days. Advanced sustainable building retrofits and operational greenhouse gas reductions by coaching participants on building science and mechanical systemsResponsible for bi-weekly data entry to generate reporting for program management on key performance indicators and program trends.

Responsible for analysis of NRCan data to track EnerGuide Evaluations relative to competitor Service Organizations.Responsible for compiling data and generating statistics on the average costs of upgrades including heat pumps, insulation, and window and door installations. Developed educational resources to facilitate training of new energy advisors on building science and mechanical systems identification.

Salt Spring Island, British Columbia, Canada

Coached programs and designed the training regimen for athletes ranging in skill from beginner to varsity-performance level. Coordinated with other coaching staff to ensure effective deliver of practices and mitigated risks through adherence to safety guidelinesFostered a collegial, competitive and positive team environment.Assisted with social media graphics, program marketing and website design.

Salt Spring Island, British Columbia, Canada

Assisted with receptionist responsibilities such as greeting patrons, responding to inquiries and processing payments. Organized and led group activities including physically active games, team-building exercises, and arts and crafts projects. Successfully provided care, oversaw conflict resolution and managed behavioral challenges in children ranging from age 5-11. Maintained an enthusiastic and professional demeanour in interactions with children, parents, co-workers and members of the public.

Honours Bachelor Of Arts, Political Science

Completed an Honours Bachelor of Arts in Social Science with Academic Distinction Majored in Political Science and minored in Business..

Exchange Semester

Bachelor Of International Business, Finance

Activities and Societies: Student Energy Carleton