Nigel Canning, Cts Email & Phone Number

Atlanta, Georgia, United States

• Collaborate with teams across the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium to discover and implement innovative technologies that enhance the fan experience, from game day engagement to stadium operations.• Lead the evaluation and integration of new technologies across AMBSE properties. Stay ahead of emerging trends and technologies that can propel our teams and venues to new heights, while managing relationships with key technology vendors and partners.• Own… Show more • Collaborate with teams across the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium to discover and implement innovative technologies that enhance the fan experience, from game day engagement to stadium operations.• Lead the evaluation and integration of new technologies across AMBSE properties. Stay ahead of emerging trends and technologies that can propel our teams and venues to new heights, while managing relationships with key technology vendors and partners.• Own and drive the technical aspects of innovation projects, from concept through to implementation, ensuring alignment with the strategic priorities of the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium. Serve as a key liaison between various technical teams, including IT and Data Operations. Show less

Atlanta, Georgia, United States

• Serve as a frontline Technical Analyst for Arthur M. Blank Sports and Entertainment (AMBSE), encompassing the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium.• Develop and implement technical solutions addressing critical business challenges impacting company stakeholders and executives. Create and maintain Standard Operating Procedure (SOP) documentation utilized companywide. (Notably, designed Microsoft Forms for multiple departments, enhancing workflow and… Show more • Serve as a frontline Technical Analyst for Arthur M. Blank Sports and Entertainment (AMBSE), encompassing the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium.• Develop and implement technical solutions addressing critical business challenges impacting company stakeholders and executives. Create and maintain Standard Operating Procedure (SOP) documentation utilized companywide. (Notably, designed Microsoft Forms for multiple departments, enhancing workflow and efficiency.)• Manage high-profile, cross-functional relationships among key stakeholders and partners, particularly in support of events at Mercedes-Benz Stadium.• Provision and test wireless and wired networks, including Optical Network Terminals (ONTs), to ensure optimal performance for stadium guests, associates, and major events.• Oversee the operation and maintenance of NFL Coach Communication Systems.• Administer the ServiceNow ticketing application, including the development of interactive dashboards used across the organization.• Maintain relationships with managed service providers to validate and resolve issues related to service contract agreements.• Lead the oversight, commissioning, and quality control of complex IT, broadcasting, audiovisual, and point-of-sale infrastructure projects. Show less

Atlanta, Georgia, United States

• Provide on-site, emergency, and preventative service to clients. Replacing and or repairing a large variety of Audio - Visual Control Systems including Networking Infrastructure. (Cisco Telepresence, Biamp, Extron AMX, Crestron, Microsoft Team & Zoom Rooms)• Performed advanced diagnostics, event support, field commissioning, programming of DSP and advanced control systems.• Main On-site engineer for system support during high priority events using large Audio-Visual… Show more • Provide on-site, emergency, and preventative service to clients. Replacing and or repairing a large variety of Audio - Visual Control Systems including Networking Infrastructure. (Cisco Telepresence, Biamp, Extron AMX, Crestron, Microsoft Team & Zoom Rooms)• Performed advanced diagnostics, event support, field commissioning, programming of DSP and advanced control systems.• Main On-site engineer for system support during high priority events using large Audio-Visual infrastructures. (Mercedes Benz Stadium, State Farm Arena, Bobby Dodd Stadium & Bryant Denny Stadium) (NFL, NBA, MLS, NCAA & High-profile concerts).• Developing meaningful customer relationships that are proven to keep our clients returning & generating new revenue to the company through new projects and renewed service contracts. • Produce and or provide technical training documentation for internal and external end-users.• Provide feedback to the Project Manager, Engineering Department, and the Account Manager in the form of verbal and documented post-mortems to modify and improve internal and external processes and designs. Show less

Orlando, Florida Area

● Traveled to big box retail stores in Central & South Florida weekly to Manage installations of Samsung digital signage systems. ● Performed repairs to hardware, software, and peripheral equipment, following design and installation specifications. (Displays, Signage Players, Audio Authority DSPs) ● Served as lead Tech during advance and complex installation, also served as main contact for technical support & training if the district manager was unavailable and other company… Show more ● Traveled to big box retail stores in Central & South Florida weekly to Manage installations of Samsung digital signage systems. ● Performed repairs to hardware, software, and peripheral equipment, following design and installation specifications. (Displays, Signage Players, Audio Authority DSPs) ● Served as lead Tech during advance and complex installation, also served as main contact for technical support & training if the district manager was unavailable and other company employees needed assistance.● Conducted weekly conference calls with the Regional & District manager to review current project scopes and develop processes and procedure documents to share among other employees. Show less

Orlando, Florida Area

● Conduct site surveys for potential AV/ IT bidding opportunities. (Collect measurements, clients end goals and preferred manufacture to help the design engineer create a bill of materials.● Examined all workstation PCs at regular intervals and performed all physical maintenance. ● Performed password resets, created new users and new user workstations, created, and assigned security policies via Microsoft Active Directory.● Install, Configure & maintain the Vonage VOIP… Show more ● Conduct site surveys for potential AV/ IT bidding opportunities. (Collect measurements, clients end goals and preferred manufacture to help the design engineer create a bill of materials.● Examined all workstation PCs at regular intervals and performed all physical maintenance. ● Performed password resets, created new users and new user workstations, created, and assigned security policies via Microsoft Active Directory.● Install, Configure & maintain the Vonage VOIP call manager for CSF Technology. ● Provide remote support to multiple government facilities to help troubleshoot networking, software, Printer, VOIP & desktop issues. (Teamviewer) Show less

Orlando, Florida Area

● Welcomed customers into the store and helped them locate items while handling all customer relations issues in a gracious manner and in accordance with company policies.● Operated a cash register for cash, check and credit card transactions with 100% accuracy.● Stocked and replenished merchandise according to store merchandising layouts.● Priced merchandise stocked shelves and took inventory of supplies.● Alerted customers to upcoming sales events and… Show more ● Welcomed customers into the store and helped them locate items while handling all customer relations issues in a gracious manner and in accordance with company policies.● Operated a cash register for cash, check and credit card transactions with 100% accuracy.● Stocked and replenished merchandise according to store merchandising layouts.● Priced merchandise stocked shelves and took inventory of supplies.● Alerted customers to upcoming sales events and promotions.● Educated customers about the brand to incite excitement about the company's mission and values. Show less

Bachelor Of Science Business Administration, Computer/Information Technology Administration And Management

Associate Of Science - As, Information Technology

High School Diploma, Graphic Design