Nigel Chan Email & Phone Number

Piermont, New York, Us

✓ Led and established internal company initiatives from infancy to maturity, including social media marketing, recruitment, training, strategy consulting, and technology implementation practices, as well as overseeing the PMO center of excellence and corporate social responsibility program. ✓ Reporting directly to CEO, led multiple internal initiatives while simultaneously driving client-facing programs in a dynamic technology management consulting firm. ✓ Cultivated a culture of success and accountability through supervision of 25+ employees, including principals and field consultants, providing mentorship and coaching, determining compensation and promotions, and delivering semi-annual performance reviews.✓ Drove operational efficiencies by creating reporting, defining staffing requirements, and formalizing PMO processes.✓ Increased annual revenue by 20% through expansion of client base via personal networking efforts and provided critical program stewardship for large-scale client engagements.✓ Cultivated long-term, highly profitable client relationships, directed RFP responses, and managed contract negotiations with clients and subcontractors valued at 5 to 10 million.✓ Facilitated the seamless onboarding and integration of Xyster team and third-party vendors into client organizations.✓ Instrumental in growing the firm from a team of 2 to a 40-person organization.

Piermont, New York, Us

Project: Cybersecurity Solution Evaluation | State Street Corp, Quincy, MA✓ Engaged directly by InfoSec senior leadership to designed and facilitated solution evaluation process for the next generation enterprise security solution suite protecting 300,000+ servers / end points within the enterprise.

Piermont, New York, Us

Project: Headquarter Technology Basis of Design | Landmark Bio, Watertown, MA✓ Provided C-suite enterprise technology advisory and IT design consultation for a Bio Tech Startup headquarter new build launched by leaders from world-renowned academia, the life sciences industry, and research hospitals. HQ encompasses 80,000 sq. ft. of mixed-use space spanning two floors, accommodating 200 employees. The functional space includes accommodation for Assembly, Conference, GMP, Office / Lab, Seminars, and Storage/MEP.

Piermont, New York, Us

Project: Global Technology Transformation RFPs | State Street Corp, Quincy, MA✓ Provided C-suite enterprise technology advisory and facilitated 7 concurrent RFPs for major Technology Platform Engineering and Operations transformation across the global enterprise impacting 1,500 business applications, 50,000 servers, and 30 data centers.✓ Managed PMO team of 9 providing centralized governance and coordination of internal and external parties to ensure transparency, consistent processes and procedures, project tracking, and weekly reporting to C-Suite.✓ Engaged cross-functional stakeholders to develop financial, audit, regulatory, and technical requirements to drive interconnected cloud-first strategy.✓ Worked with internal and external legal counsel and program stakeholders to develop contracts to ensure best practices with new vendors based on more than a decade of experience with client culture and strategy.

Piermont, New York, Us

Project: Platform Engineering PMO Establishment | State Street Corp, Quincy, MA✓ Process & Governance Design: Designed and introduced new governance framework for proactive program planning, forecasting, and execution between business and technology infrastructure teams globally. ✓ Established and managed a global PMO with over 10 program managers to oversee 30+ global programs.

Piermont, New York, Us

Project: Headquarter Workplace Strategy | State Street Corp, Boston, MA✓ Workplace Strategy Roadmap: Developed an executable technology roadmap and delivery to the C-suite for a ‘new and digital way of working’ for a 500,000 sq ft headquarters with 3,000 users. ✓ Gathered and analyzed occupancy data across complex, global organizations and performed an industry benchmark study evaluating 300 reference points.✓ Authored the Strategy Recommendation which included establishment of 6 corporate programs, implementation of 10+ innovative technology solutions with implementation timeline and ROM budget.

Piermont, New York, Us

Project: Regulatory Office PMO Establishment | State Street Corp, Quincy, MA✓ Established PMO of 5 team members for the Regulatory Office to create a repeatable program delivery process with standardized program management methodologies. ✓ Led and facilitated IT infrastructure implementation optimization program, including physical and virtual servers, IaaS Cloud, and Oracle Exadata, reducing infrastructure delivery by 66%. ✓ Oversaw IT infrastructure budget of $25 million.

Piermont, New York, Us

Project: HQ Buildout, Move Coordination and Tech. Decom | Fannie Mae, Various✓ Program Oversight: Managed the multi-phased relocation of 8000+ users to new Fannie Mae locations in Washington, D.C. and Plano, TX. Led a central ‘Command Center’ to ensure hyper-care during move weekends, ensuring all technical and logistical aspects of moves were triaged immediately.✓ Implemented Consistency: Guided the creation of a comprehensive playbook creating a repeatable model for 50+ weekend moves across 2 sites, including appropriate escalation procedures and reporting cadence.✓ Led the technology decommission effort for de-fitting 10 office locations in Texas, California, Pennsylvania, Illinois and Washington, DC.

Piermont, New York, Us

Project: Workplace Strategy and Innovative Technology Enablement | Fannie Mae, Various✓ Articulated client business vision and translated that into an innovative technology roadmap for enabling new workplace technology solutions and infrastructure across client’s new headquarters and regional office.✓ Created a customized vendor evaluation process by establishing evaluation criteria, weighted scoring matrix, and value assessment model for identifying industry leaders based on specific requirements.✓ Lead the evaluation of 40+ vendors and finalized to 6 contenders in two months while overseeing a 10-person consulting team.✓ Cross-functional Team Facilitation: Guided IT (DevOps, InfoSec, Cloud Security), Communications, Facilities, and Finance to evaluate and validate vendor capabilities and effectiveness in client’s environments. Enabled all proof of concepts within 3 months. Communicated recommendations to Fannie Mae CEO and steering committee; obtained approval and $5 million in innovative technology funding for implementation in a production environment at new facilities in Washington, DC and Texas.

Piermont, New York, Us

Project: Spend Analytics Global Transformation | State Street Corp, Boston, MA✓ Recruited by executive management to lead a $3 billion transformation to enhance visibility through increased compliance, vendor relationship management, and payment controls across 20+ locations globally.✓ Defined and implemented data conversion and deployment strategies for the European rollout of Oracle EBS R12 Supplier Hub and Contract Repository. Facilitated the unification and consolidation of standard operating procedures for two regional shared services centers; converted 9,000+ net new suppliers and 650+ contracts from multiple legacy systems into the new R12 system to address audit requirements.

Piermont, New York, Us

Project: IT Infrastructure Lifecycle Project Management | State Street Corp, Quincy, MA✓ Consistent Process Implementation: Managed the application requirements gathering and migration of over 4,000 Windows 2003 servers to Windows 2008 operating system globally.✓ Developed application profile, migration schedules and execution plans for migration of applications, servers, storage, and network infrastructure with infrastructure team and application owners. ✓ Validated and updated Enterprise Asset Management Tracking Systems (CMDB).

Piermont, New York, Us

Project: HQ IT Infra. Build and End User Relocation | State Street Corp, Boston, MA✓ Managed a 50+ cross-functional team on prototype of a new 11-story, 500,000 sq ft “Workplace of the future”. Orchestrated relocation of 3,600+ business users into the new facility in 6 months.✓ Received several commendations from executive management for completing the project with minimal production impact and customer complaints in short delivery timeframe.✓ Led decommission effort for de-fitting 4 office locations in the metro-Boston area.

Piermont, New York, Us

Project: Data Centers Build and Relocation | IMS-West / PIMCO, Irvine, CA✓ Managed a critical bicoastal data center relocation and consolidation initiative on-time and under budget to avoid lease and support contract penalties. Effort included conducting 7 separate business continuity tests with 30+ users per test. Validated end-to-end Disaster Recovery solution in a 3-month period.✓ Facilitated 3 critical environment migrations back to main data center within 4 months.✓ Led de-fit initiative of data centers to relocate or decommission 300+ pieces of IT infrastructure equipment. ✓ Facilitated due diligence analysis and requirements gathering with multiple disciplines including Unix / Linux, Windows, Sybase, Exadata, Network, and Citrix VDI.

Piermont, New York, Us

Project: Global Procurement and Finance Transformation | State Street Corp, Boston, MA✓ Product Launch to Market: Led the PMO for a successful Oracle EBS R12 implementation project roll out to 16,000 US employees.✓ Center of Excellence: Developed and implemented PMO best practices to support 40+ onshore and offshore cross-functional teams for consistency and quality delivery.✓ Release Management: Managed all quarterly releases within scope following post-Production cutover.✓ Day 2 Transition: Designed, rolled out, and refined Day 2 support processes using ITIL V3 guideline.

Boston, Ma, Us

✓ System Analyst led major setups and data analysis for Oracle iExpense project rolled out to the US, Canada, Ireland, and Japan with a userbase of 13,000.

Atlanta, Georgia , Us

✓ Provided academic support and guidance to student athletes.

Atlanta, Georgia, Us

✓ Performed business analysis on multiple local/foreign development viability studies on varies counties inside Georgia.✓Analyzed financial data using econometric analysis.✓ Utilized Microsoft Access database to organize and maintain economical and financial data.

Atlanta, Georgia , Us

✓ Oversaw the daily operations of the Georgia Tech Student Center.✓ Provided direct customer service and support to clients using the facilities.✓ Conducted training sessions to the new hired guest service managers.

Geneva, Geneva, Ch

✓ Collaborated with a 13 people project management team in analyzing project plans and data for customer deliverables using Cisco hardware knowledge.✓ Managed and reported progress of various network implementation projects for customers through IBM Rational Portfolio Manager.✓ Authored project documentation and presentation materials for customers using Microsoft Office Suites.

B.S. (Double Degrees), Computer Science, Economics

Computer Science

Computer Science