Who am I?♦ I cut through the complexity commonly found in IT environment.♦ I love to manage projects and deliver services “from within”; being genuinely hands-on, to understand the issues rather than stand on the outside.♦ I pride myself on using clear communication and straightforward thinking.♦ I have highly regarded interpersonal skills, am skilled in business analysis and have a background across applications and infrastructure – consequently I am an effective bridge between technical and non-technical people.♦ I enjoy delivering corporate change; finding out how to do more for less and (the really challenging and exciting part) achieving buy-in from the stakeholders.♦ I am a meticulous and structured record keeper.♦ I am a "people person"; I like to engage with colleagues and customers alike, but I don't let it get in the way of the job to be done.♦ ITIL V3 certified♦ PRINCE2 certified – I apply Prince2 in a very practical and easy to understand way, which delivers projects efficiently, minimising the project overheads.
Listed skills include Service Delivery, Itil, It Service Management, Business Analysis, and 30 others.