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Nigel Green is listed as Operations and Change Delivery Leadership - Operational Resilience / Business Continuity Management, Outsourcing, Robotic Process Automation based in Worcestershire, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Nigel Green.
Nigel Green previously worked as Head of Service Management - Bupa Global & UK Finance & Commercial at Bupa and Head of Service Management - Bupa UK Business Services - IT at Bupa.
Enthusiastic Service Operations leader with over 30 years of experience and a proven track record in operations, transformation, and change delivery. - Development and leadership of high-performing teams, with a proven ability to create a confident and productive environment in challenging situations- Business Continuity and Resilience Management leadership, including policy development, ownership, and implementation. Extensive Crisis and Incident management experience across multiple incident types including technology, property, people, and cyber events- Design, implementation, and operation of outsourced services including IT and Finance operations- Service transformation delivery - including organisational design & implementation, Robotic Process Automation strategy and implementation, and ServiceNow ESM deployment and operation- Support of acquisitions, mergers and disposals - development and operation of Transitional Service Agreements, separation/integration leadership & governance- Project and programme management (APMP accredited)- Coaching and mentorship of individuals, helping to realise their personal and professional goals Alongside the ability to apply experience gained from a broad range of roles spanning technical delivery and programme management through to leadership of large, distributed teams and outsourced operations, I maintain an energetic and positive approach that inspires and motivates others.
A career timeline built from the work history available for this profile.
UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB
Responsible for driving operational effectiveness, efficiency, and resilience across Bupa UK functions, including;- Leadership of Bupa UK's Operational Resilience & Business Continuity capability. Policy Owner for Operational Resilience for Bupa UK. Played key roles in Crisis and Incident response across multiple event types including technology failure.
UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB
Designed, implemented and led the Service Management function of the newly formed Business Services IT shared service, bringing together all customer-facing IT support teams (110+ FTE) and leading core IT Service Management processes. - Leadership of Bupa UK's IT Service Centre, delivering L1 & L2 support to business and support functions - Delivered.
UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB
Leadership of Bupa UK's IT operations and support teams, consisting of circa 40FTE distributed across the UK in conjunction with outsourced operations in India.
UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB
Working in partnership with the Bupa UK leadership team to direct and deliver IT services and transformation.
UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB
Primary point of contact and accountability for all IT-related matters for Bupa UK's Health Assurance, Marketing and Customer Development operations.
UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB
Project and Programme Management of transformation initiatives of up to £3M budget- Software Development and Information Systems Delivery- Third-party delivery management- Proven Project Recovery- Projects included the successful implementation of a large-scale CRM platform, delivery of an integrated Treasury Management System, medical insurance claims.
UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB
Application design and development, DB administration: Gupta/Centura Team Developer Oracle DBA MS SQL ServerProjects included integration of document imaging system with legacy policy administration systems.Leadership of 4FTE and active member of the Bupa Health Assurance senior leadership team.
- ICL VME / SCL / Application Master development- C2 COBOL- DataEase- Gupta SQLWindows / SQLBase / Centura Team DeveloperProgressed to leading a team of 3FTE developing and supporting applications for various departments of the local authority
Operation of the local authority's ICL 2966 and 3950 mainframe suite. Accountability for startup and shutdown procedures, management of storage media, fault identification and recovery operations. Progressed to lead a shift team of 3FTE.
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Nigel Green is listed as Operations and Change Delivery Leadership - Operational Resilience / Business Continuity Management, Outsourcing, Robotic Process Automation.
Nigel Green is based in Worcestershire, England, United Kingdom.
Nigel Green has worked for Bupa and Hereford & Worcester County Council.
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