Nigel Hay Email & Phone Number

Canada

San Juan, PR, US

At GoBeyond Group we are disrupting the market. I lead an outstanding team with a mission to wow our customers and merchants with beautifully crafted experiences and above all, a compelling value proposition. Our proprietry data led rewards platform has been developed in association with global financial powerhouses like VISA. In our first market we are.

Brisbane, Queensland, AU

Leading Technology at Xpon Digital

• Leading Product & Technology
• Design & build of Product and Technology Strategy for challenger bank with focus on GCP based data platform to drive nudge theory, personalisation of experience and real-time data driven Banking Operations Centre.
• Embedded compliance by design into scaled agile delivery model through tooling automation (Jira, Confluence, GitLab)
• Built teams across Portugal (UI/UX), London (Software Engineering) and US (bank acquisition, mortgage advisory) to deliver full stack personal banking architecture based on composable banking, microservices and SaaS.
• Developed business overview for investors and stakeholders covering launch product roadmap including prototypes across web (React Native), iOS (Swift) and Android (Native)

Isleworth, London, GB

• £30m+ Technology programme involving integration with BT to provide Now TV services on BT Devices (Youview) and existing Now TV Devices.
• Program spanning most technology functions from front end apps through to back end OTT platforms, standing up new Content Supply Chain platforms and upgrading existing broadcast appliances to allow move to new encoding.

London, London, GB

Directing the Technology Expansion Program to introduce a further 300 developers into a new Amsterdam based office including transformation of existing HR ERP platform across the group from contracts and commercials through to release. Supporting the company restructure into two disparate entities providing transition Service Agreements between parties for.

Middlesex, England, GB

• Led Sky’s real-time Data Analytics Platform development to deliver personalisation, data analytics, advanced adtech and business intelligence across flagship products and multi territories.
• Led the Sky international integration programme across Europe including setup of PMO, definition and agreement of governance enabling transformation of in country propositions / products and business support processes.
• Established and directed one of Technologies most strategic initiatives to transform premium service delivery to digital only and All IP from DTH. Reporting to Austrian Board and Group CTO.
• Managed End to End lifecycle of the Sky Kids App launch. Led selection of UI/UX agency and agreement of contract and schedules with successful delivery into trial in ~ 6 months.

Supporting a Revolutionary and disruptive Ad Tech targeting platform powered by analytics to allow extremely personalised dynamic ad insertion and feedback loops in real-time for agencies and campaign managers. Successful buy out offer in early stage to major European Telecoms operator to power move into ethnic content market

Bristol, GB

Interim role to help Mosaic Island develop a new 'Build' practice to provide digital transformation delivery capability to businesses including PMO implementation, corporate governance, operational model blueprinting and re architecture.

• Development of business strategy, translation to operational model, implementation of technology, processes and integration with Sprint and launch in 9 months.
• Setup business development processes and created sales collateral for B2C & B2B channels. Secured two anchor clients and guided them through business planning, investment and go to Market.
• Supported the CEO with preparation of investor pack, financials and investor pitches.
• Vendor selection, contract negotiation and agreement of MSA, PSA, SoW
• Development and management of integrated launch plans covering core platform, online presence, credit check, payment gateway/acquirer, fulfilment, VAS, Carrier and Client delivery
• Alignment of technology roadmap with corporate strategy and commercial opportunities.

UpSource Mobile Services offers MVNE/A services to enable MVNO's across the USA. We provide access to Sprints nationwide network including its high speed LTE infrastructure, a highly flexible market leading OSS/BSS layer supporting postpaid, prepaid and prepayment models across mobile, fixed, internet, utilities and much more.Our custom built website can.

London, GB

 Organisational design and recruitment of dedicated technology delivery team (12 FTE) Overall responsibility for Lebara’s largest initiative to implement new service control, charging, IVR and Voicemail platforms for all MCO’s Managed all vendor/3rd party contracts and governance  Developed business readiness testing framework, process and country.

London, GB

Working for one of the first Enhanced Service Providers (ESP) in the Oman market, I was responsible for the complete scope of the Technology function in this start up environment. I defined the organisation, technology strategy, high level architecture, IT Infrastructure Service Management layer and OSS and BSS layers. I performed the initial license.

After various Orange / FT re-organistions I decided to take some time out in France where I had an old property to renovate. This was completed after a little over a year but I stayed in france and started a renovation company to enable me to help other ex pats looking for relocation support ( translation / planning processes and renovation ). Two other.

Responsible for the co-ordination and agreement of technical architecture across all orange european member companies for major data and services consolidation projectResponsible for articulating and presenting technical architecture strategy to member comapnies and gaining buy inResponsible for driving change in supplier technology raodmaps in line with.

I was asked to tackle the emerging problem of group projects requiring implementation in the UK.Recruited a small team and defined processess to allow group projects to be accepted locallyAchieved stakeholder buy in despite adverse conditionsManaged overall Global Products and Services portfolioDealt with complex political issues and misaligned delivery.

In this role I provided technical consultancy support for new license bids, partnerships, MVNO's and other ad hoc consultancy requests on an international basisIn the event of successful bids I stayed in country to fulfill senior management positions in the critical startup phase. These are listed seperately

Originally part of the initial bid team responsible for product definitions and technical sections specialising in the exploitation of 3G and converged services available from within the consortium. Managed the implementation of all IT office systems and applications including RFI / RFQ selection processes, contract negotiation.Designed IT.

New venture startup in a difficult cross cultural environment. I was part of the initial team sent in country to perform due diligence on our partner. Once complete I designed the technical organisation, defined technical strategy, defined and managed multi million pound budgets, negotiated outsourcing agreements and contracts with suppliers for all.

Brussels, BE

Responsible for implementation, planning and management of Office Infrastructure, Operations, Helpdesk and Service Management, Database Admin, Data Networks and Systems acceptence ( OAT )Designed and implemented structure in terms of staff and processes for all functional areasSelcted and developed staffManaged contracts including definition of work.

Issy-les-Moulineaux, Île-de-France, FR

I was responsable for the day to day running of operations including data centres, budgets, organisation development,operational strategy and alignment with business objectives. 20+ staff and budgetary responsibility of million+