Responsible for growth and day to day operations of Musicmaker's trade business in Ireland and abroad. Distributes key brands in Ireland and UK such as:KyserVaterBlackstar AmplificationCrescendo Hearing ProtectionEBSPig Hog AccessoriesSchlagwerk PercussionManaging and growing key accountsOrganising & co-ordinating events to promote our distribution brands such as 21 Drums and other clinics/gigsSeeking out new and established talent to endorse our… Show more Responsible for growth and day to day operations of Musicmaker's trade business in Ireland and abroad. Distributes key brands in Ireland and UK such as:KyserVaterBlackstar AmplificationCrescendo Hearing ProtectionEBSPig Hog AccessoriesSchlagwerk PercussionManaging and growing key accountsOrganising & co-ordinating events to promote our distribution brands such as 21 Drums and other clinics/gigsSeeking out new and established talent to endorse our distribution brandsPromoting local talent to major brands abroadDevelop strategies to make our brands the number 1 brands in our territory.Attending international trade shows such as NAMM & Musikmesse for meetings with key partners and to find new business. Show less

Working closely with Musicmaker GM, John Paul Prior to establish and grow 21 Drums from year 1. This is the world's best drum camp experience selling out in a record 7 days in year 4. Responsibilities include:Artist AdvancingLogisticsCamper ExperiencePublic Clinic ProductionSite Install

Managing the day to day responsibilities for Dublin's largest music store.

Drummer for rising act Bitch Falcon as well as performing other essential duties such as:Tour managementPress liaisonMarketingDeveloping release strategiesBook-keepingRegularly perform at major events such as Electric Picnic, Knockanstockan, Body & Soul,Independence, Other Voices, etc and invited to play with major acts such as Glen Hansard, Girl Band, The Strypes, Torche, Les Butcherettes etc.Shortlisted for Best Irish Band in The Irish Times, The Ticket… Show more Drummer for rising act Bitch Falcon as well as performing other essential duties such as:Tour managementPress liaisonMarketingDeveloping release strategiesBook-keepingRegularly perform at major events such as Electric Picnic, Knockanstockan, Body & Soul,Independence, Other Voices, etc and invited to play with major acts such as Glen Hansard, Girl Band, The Strypes, Torche, Les Butcherettes etc.Shortlisted for Best Irish Band in The Irish Times, The Ticket Awards polling beneath Villagers and Winner Roisin Murphy.Invited to perform at SXSW, Canadian Music Week, POP Montreal and Eurosonic6 Singles, 1 EP and 1 Album released. Album nominated for Choice Music Prize Album of The Year 2021Management:CWBBooking: United Talent Agency Show less

I am part of a team that maintains 100+ servers, 500+ desktops over 3 sites in two countries. I am solely responsible for maintaining a network infrastructure in the RBS Galway site. Daily tasks include:Backing up site data on a daily/weekly/monthly basisKeeping customer information secureInstalling new computers and granting network accessRemote and on-site PC troubleshooting Purchasing neccessary software and hardwareEnsuring site telephony operates correctly

Managing teams of 10-14 people in size.Daily tasks as Team Leader included: Disciplinary Meetings and Dismissals, Coaching and Development of Consultants, Customer Complaints, Performance Reviews, Interview Conduction, Performance Management, Service Level Management and “Work-Out” Facilitation.Received Royal Bank of Scotland’s’ “Management Essentials” training in Coaching, Managing Change and Communicating and Influencing.In October 2006 i was entrusted with the… Show more Managing teams of 10-14 people in size.Daily tasks as Team Leader included: Disciplinary Meetings and Dismissals, Coaching and Development of Consultants, Customer Complaints, Performance Reviews, Interview Conduction, Performance Management, Service Level Management and “Work-Out” Facilitation.Received Royal Bank of Scotland’s’ “Management Essentials” training in Coaching, Managing Change and Communicating and Influencing.In October 2006 i was entrusted with the management of a transfer of a product from our UK office to our Galway office which involved travelling to the UK to understand how it currently operated, identify areas of concern and implement a plan for transfer. In March 2006 i was in charge of increasing Quality and Compliance across two sites and successfully managed this from 43% to 87% Show less

I was responsible for reports and key account queries for a team/call centre. This involved culminating lost call numbers via Excel, confirmation of terms and conditions through direct contact with Key Account Managers, Sales Reports, Complaint Letters, Client Correspondence and project management for certain disputes in the office.

The sole purpose of this role was to handle inbound calls from the UK for Travel Insurance. Targets included : Sales, Average Handling Time, Quality and Compliance with FSA regulations.

Upon entering the company, I was initiated as an outbound salesman for a Credit Card Protection Scheme. This involved calling potential customers without their permission and trying to sell them a product.Within a month (after extensive examination), I was promoted to a technical support position for a new satellite broadband product from a large American multi-national. This involved taking calls from IT Directors, answering their technical queries on the product and advising them of… Show more Upon entering the company, I was initiated as an outbound salesman for a Credit Card Protection Scheme. This involved calling potential customers without their permission and trying to sell them a product.Within a month (after extensive examination), I was promoted to a technical support position for a new satellite broadband product from a large American multi-national. This involved taking calls from IT Directors, answering their technical queries on the product and advising them of the transfer procedure to their current network. The team I was apart of that was selected for this campaign, successfully finished it 2 weeks ahead of the deadline. Show less

I was responsible for designing, constructing and maintaining a business website.My duties included; Graphic Design through Photoshop/Paint Shop Pro and Animation through Macromedia Flash. Construction through Frontpage/Dreamweaver and NotepadOnce the website was successfully operating, I was kept on as a technical advisor on a rolling basis after helping the owner to learn how to do basic updates and maintenance.