Nigel Kenny Email & Phone Number

Musicmaker

Responsible for growth and day to day operations of Musicmaker's trade business in Ireland and abroad. Distributes key brands in Ireland and UK such as:KyserVaterBlackstar AmplificationCrescendo Hearing ProtectionEBSPig Hog AccessoriesSchlagwerk PercussionManaging and growing key accountsOrganising & co-ordinating events to promote our distribution brands.

County Dublin, Ireland

Working closely with Musicmaker GM, John Paul Prior to establish and grow 21 Drums from year 1. This is the world's best drum camp experience selling out in a record 7 days in year 4. Responsibilities include:Artist AdvancingLogisticsCamper ExperiencePublic Clinic ProductionSite Install

Dublin

Dublin

Managing the day to day responsibilities for Dublin's largest music store.

Dublin

Drummer for rising act Bitch Falcon as well as performing other essential duties such as:Tour managementPress liaisonMarketingDeveloping release strategiesBook-keepingRegularly perform at major events such as Electric Picnic, Knockanstockan, Body & Soul,Independence, Other Voices, etc and invited to play with major acts such as Glen Hansard, Girl Band, The.

I am part of a team that maintains 100+ servers, 500+ desktops over 3 sites in two countries. I am solely responsible for maintaining a network infrastructure in the RBS Galway site. Daily tasks include:Backing up site data on a daily/weekly/monthly basisKeeping customer information secureInstalling new computers and granting network accessRemote and.

Managing teams of 10-14 people in size.Daily tasks as Team Leader included: Disciplinary Meetings and Dismissals, Coaching and Development of Consultants, Customer Complaints, Performance Reviews, Interview Conduction, Performance Management, Service Level Management and “Work-Out” Facilitation.Received Royal Bank of Scotland’s’ “Management Essentials”.

I was responsible for reports and key account queries for a team/call centre. This involved culminating lost call numbers via Excel, confirmation of terms and conditions through direct contact with Key Account Managers, Sales Reports, Complaint Letters, Client Correspondence and project management for certain disputes in the office.

The sole purpose of this role was to handle inbound calls from the UK for Travel Insurance. Targets included: Sales, Average Handling Time, Quality and Compliance with FSA regulations.

Upon entering the company, I was initiated as an outbound salesman for a Credit Card Protection Scheme. This involved calling potential customers without their permission and trying to sell them a product.Within a month (after extensive examination), I was promoted to a technical support position for a new satellite broadband product from a large American.

I was responsible for designing, constructing and maintaining a business website.My duties included; Graphic Design through Photoshop/Paint Shop Pro and Animation through Macromedia Flash. Construction through Frontpage/Dreamweaver and NotepadOnce the website was successfully operating, I was kept on as a technical advisor on a rolling basis after helping.

Education record

Activities and Societies: Football, Choir

Business And Internet Computing

Graphic Design, Marketing, Database Design, Web Design, Spreadsheets and Networking.