Nigel Lee Email & Phone Number

El Segundo, CA, US

• Key member in the New Product Development team to anticipate and proactively manage product quality, durability and reliability issues and improvement opportunities.
• Developed plans for preventing and addressing quality, durability and reliability issues and drive key lessons learned into the NPI process.
• Worked closely with New Product Development teams to define and execute quality goals, including identification, definition, implementation and tracking of Critical-to-Quality (CTQ) attributes and acceptance criteria.
• Utilize quality analytics tools to validate resolution of any issues to ensure quality goals are met and sustainable.

Rolla, Missouri, US

• Implemented and executed SPC practices to monitor, stabilize, and improve manufacturing processes.
• Led root cause analysis on crossfunctional teams for non-conformances and corrective action requests, as well as implementing CAPA resulting from investigations.
• Oversaw execution of quality systems during new product development to ensure smooth transition from Beta to manufacturing environments
• Executed change control process as technical team lead
• Created and reviewed FMEA and control plans
• Conducted periodic trend review to preemptively identify trends and anomalies

Tustin, CA, US

• Assisted with the development of product technical specifications
• Developed testing procedures of products to ensure customer experience of products is satisfactory
• Performed root cause analysis of product failures in the field to support continuous delivery of quality products to customers
• Supported New Product Introductions with extensive travel to contract manufacturers in Shenzhen, China
• Participated as a member of the Material Review Board to review and disposition supplier related non-conformances as required
• Initiated and followed-up Supplier Corrective Action Requests (SCAR) to ensure complete and effective root cause analysis and corrective action implementation.

Kalamazoo, MI, US

• Post Market Quality Assurance Failure Investigator
• Communicated with customers, field service technicians, and sales representatives to gather information for product failure investigations
• Performed root cause analysis of product failures in the field to send relevant information to the FDA and similar agencies.
• Gathered and analyze data to identify opportunities for quality improvements
• Documented investigations in accordance with procedures within complaint handling systems
• Worked with multi-functional teams to drive resolution for product complaints

Louisville, KY, US

• Worked with a 7 person team operating a plaque making line
• Helped reorganize production process to incorporate new machines and layout to increase output rate and reduce handling damage
• Completed initial design on a machine for production line to streamline process and improve production rate

West Lafayette, IN, US

• Co-authored an article on indigenous engineering and technologies and submitted for peer review in the International Journal of Sustainable Development and World Ecology
• Collaborated on and gave a presentation at the National Women’s Studies Association Conference 2010
• Conducted a literature review with another research assistant for the article