Nigel Milway Email & Phone Number

Milton Keynes, Gb

Ampthill

Delivering leadership insight and success - specialising in: - Leadership development, coaching & mentoring - Career development and change - Successful strategic change implementation - Programme and project managementNigel has worked as a qualified coach since 2004 with a wide variety of sectors, levels and clients across private, public and third sectors. He has worked with more than 600 individuals and many teams. Nigel has enjoyed working with clients from many nationalities and backgrounds. He has also worked with MBA students from both Imperial, Cass and Durham Business Schools over the last 8 years.Sectors have included: Telecommunications, Consulting, Central Government, Food & Beverage, University, Financial Services, IT, NHS, Local Authority, Medical, Banking, Transport, Defence, Aerospace, Oil & Gas, Consumer Products, Charity, Pharmaceuticals, Manufacturing, Music, Education, Business Schools.Coaching Clients:CEOs, Directors and Senior Managers from the above sectors.Exec and full time MBA students at Imperial College, Cass and Durham Business Schools.Graduates wanting help to start out - or restart - their new career

Nigel has been a non Executive Director at ENN since 2006. He brings business and leadership experience. He is currently chair of the HR subcommittee. ENN is a UK registered charity. It was set up to improve practice and strengthen the institutional memory of agencies involved in the emergency food and nutrition sectors.ENN enables nutrition networking and learning to build the evidence base for nutrition programming. Our focus is communities in crisis, typically humanitarian emergencies, and where undernutrition is a significant chronic problem.We consider both nutrition-specific programming, such as management of acute malnutrition, and nutrition sensitive programming, that involve sectors such as social protection, agriculture, health, and water, sanitation and hygiene (WASH).

Appointed to cut costs, and improve delivery in a large (15000 people) R&D organisation;• Led the re-skilling of >1000 people, restructured 30 delivery programmes and cut costs by £67m• Coached executives at all levels, with very positive outcomes: becoming rapidly effective in new roles, achieving early success with new ventures, changing leadership styles to great effect, seizing the opportunities of change, obtaining stretching new roles.• Recruited and mentored new team of senior business programme managers – many of whom went on to take key leadership positions

Appointed to leadership team of re-focused large technology business to grow new sales and stabilise existing accounts;• Recruited new team and established winning ethos• Grew new sales from zero to £6.5m year 1, and £28m year 2, more than 30% ahead of target• Improved customer “Very Satisfied” levels to 64% year 1, and 91% year 2• Achieved break even a year early

On own initiative launched innovative incubator business selling billing & fraud management services;• Identified market opportunity for new hosted service and achieved reference sales in Holland & Germany• Grew business to 25 customers, £17m annual revenue• Business was profitable and cash positive in each year, all targets exceeded• Led partial sale of business to fund growth, realizing £15m

Appointed to lead intensive & confidential strategic programme to separate BT Group businesses and achieve increased market value;• Achieved BT Group CEO agreement to proposed structure• Solved potential “show stop” intractable problems to deliver a practical split of technology & infrastructure.• Engaged and motivated key stakeholders to ensure rapid and viable results.• Delivered full implementation programme

Headhunted to deliver business and technology expertise to launch new network businesses across Europe, Asia Pacific and in the USA achieving £m savings• Recruited, trained and deployed 1000 experts across 3 continents• Established consultancy model & ethos; transformed customer relationships• Delivered & implemented agreed technical strategy for Europe• Turned projected loss into £2m profit• Achieved radical timescales to build networks & systems for new businesses globally – the fastest was in 4 months.

Appointed to establish new products and management – to reflect regulatory obligations and drive profitability• Modelled & launched new wholesale products - gained cost visibility for the first time in BT• Achieved targeted price points• Delivered innovative new products on plan – notably Home Highway.• Reduced product costs by 10% year on year

Appointed to turn round an under performing organisation and achieve key network investment objectives• Achieved all planned network deliveries whilst saving £200m from a £1Bn investment budget.• Built new customer partnership model which transformed relationships and results• Delivered major new networks on plan, notably SMDS, Featurenet, SDH, Caller Display, Call Minder• Radically improved motivation of organisation – changed complete leadership team & structure – reduced people by 15% each year

Promoted to automate BT UK network operations and achieve radical cost and performance improvements• Established future blueprint & strategy. Gained BT Board agreement• Implemented major systems – most of the systems still run the UK network• Completely re-structured operations – reduced 80 operations and computer centres to 9• Delivered 65% people and cost reduction.