http://www.garciahoz.edu.pe/• Developed curricula for personalised education that was appropriate to students’ learning abilities and reflected their needs and interests, achieving maximum results by breaking down seemingly large learning tasks into meaningful and manageable segments• Designed creative and didactive programs that were both educational and enjoyable, while adhering to national policies and laws required for evaluating the performance of students• Assisted in the co-ordination 14 teachers in the Language Department, aiding in the management of daily tasks such orientation, administration, logistics and human resources to ensure the team operated smoothly and successfully• Held responsibility of guiding students facing difficultes in their studies, assessed students general well-being and escalated issues as needed to the relevant school student services

Assisted the CEO in the development and implementation of a community fundraising plan for 2014Kept up-to-date with the current issues and developments in the fundraising arena, establishing memberships and liaising with professional bodies, agencies and other associations to ensure best practiceIdentified and developed collaborative partnerships with companies, schools, communities and individuals to generate new sources of revenueIdentified and secured new fundraising opportunities

Implemented the youth involvement strategy that puts young people at the centre of everything that Inspire does, ensuring best practice in youth involvement in all aspects of Inspire’s programmesImplemented the community engagement strategy for Inspire’s online youth mental health services, ReachOut.com and PleaseTalk.org, which included managing a network of thirty-six Irish third level institutionsAssisted the CEO in researching, identifying and engaging with appropriate community partnersWorked with the Inspire team on programme events and functions, including online and face-to-face events, launches, media conferences and networking functions

Working with the ReachOut.com team, I supported all areas of the organisation. My role primarily supported the delivery of the community engagement strategy and the development of Pleasetalk.org. I also assisted with administrative support as required.

Built community awareness of ReachOut.com in universities, schools and festivalsRepresented ReachOut.com in the media, including interviews for regional radio and national newspapersFundraised for ReachOut.com, including completing the Cork City Marathon in 2011 and raising a total of €2065Assisted in programme research by regularly taking part in focus groups and surveys

Advised in the creation and development of Wave Change, a national youth civic action initiative that seeks to invest in young people who are passionate about social changeFacilitated and co-ordinated Wave Change participants at workshop weekendsResponsible for growing the network around the Wave Change programme and its participantsNetworked and represented Wave Change at various events

Primary role as a cashierAssisted as a Customer Service Agent dealing satisfactorily with customer complaints and queriesResponsible for contributing to sales targets within the branchResponsible for coin handling, including ordering and remittance, and cash transfers to the safe

Provided a cordial and efficient Helpdesk support service to studentsAssisted in the set-up and operation of Student IT CentresAssisted in the development and maintenance of Student Helpdesk processes and proceduresIdentified patterns that may indicate infrastructure or other more general problems and notified the relevant personnel within the Computer Centre

In 2010 and 2011 in University College Cork, I volunteered with the Peer Assisted Student Student service Niteline. A free, non-judgemental, non-directive and confidential telephone listening service, I received communications training for my role which gave me the tools and techniques to help build rapport with callers to alleviate distress and de-escalate anger and aggression.

Took bets from customers efficiently and accuratelyProvided assistance to all customers and responded to their queriesOpened, operated and closed the EPOS systems so as to provide instant and attentive service to customersMaintained the shop's safety, tidiness and cleanliness to increase the comfort of customers

Made and served beverages adhering to Rearden’s Bar recipe standards.Responsible for all aspects of the bar, including set up and break down, and stock replenishment.Maintained storage area, and cleaned and sanitized all equipments, utensils and tools.Provided a friendly and cordial service to customers, including assistance with beverage selection

Worked as part of a team in the casual wear department striving to increase sales within our department and stores nationwideAssisted customers with choosing styles and sizes as requiredAssisted as security staff during the busy Christmas periodEnsured successful stock takes, price mark downs and replenishing stock