Nigel Piper Email & Phone Number

Crowborough, Gb

I set up Grosvenor Benefit Consultants in 2002, specialising in sourcing quality products and services from leading suppliers; negotiating preferential prices on behalf of clients.Find and promote world class health and wellbeing solutions for both employees and the wider population.Supporting small and large businesses - working alongside your HR department, or acting on your behalf - I enable businesses to concentrate on what they do best whilst knowing their staff feel valued and the benefit schemes are effective and well managed.Whether you are looking for an individual benefit scheme for your staff, or a complete package tailored to your business, we have the expertise to help you.https://grosvenorbenefits.co.uk/

I provided consultancy services to Marsh - specialising in supplier management for voluntary employee benefits. The role was varied, reviewing current suppliers, analysing customer satisfaction at Marsh call centres and submitting tenders to major PLCs. Part of the role was negotiating contract arrangements with product suppliers. From previous experience, I was able to select the best products and terms for our clients. We also initiated a review of the activities within the voluntary employee benefit's department to ensure compliance against the General Insurance Standard Council's rules and legal requirements.

Whilst at Royal & Sun Alliance, I was instrumental in designing, pricing and launching the product "Values", voted Most Innovative New Product by The Health Insurance Awards. My responsibilities included, health underwriting for a wide range of individual, corporate and voluntary schemes. Along side this I provided strategic input for new product development and pricing. Whilst looking at new and innovative products, I also designed a trend analysis system to measure and track key performance and pricing variables improving forecasting and pricing.

Whilst at PPP, I developed and maintained pricing and product development strategies and tactics, directing business development and ensuring profitable growth. Income grew from £91m to £461m, underwriting profit increased from £3.1m to £25m and membership rose from 1m to 2.2m. We continuously reviewed and evaluated product development which generated new product ideas and tracked customer feedback. Part of managing the introduction of products, we secured tax relief by negotiating with the Inland Revenue to maximise customer value.One of the significant projects included the development of the UK’s first 24 hour medical information help-line as an added value service (in conjunction with an external supplier). The PPP help-line handled 400 calls per day in first year.

Dunton, Essex

Msc, Management Science

Bachelor’S Degree, Applied Economics, 2:1

Education record

Education record

Education record