Michael Nigro Email & Phone Number

Eden Prairie , Mn, Us

Responsible for end-to-end development of new Optum Rx solutions for Behavioral and Women's health conditions.

Eden Prairie , Mn, Us

Accountable for development of Medicare solutions for home Health domain to enable growth, value creation and client satisfaction.• Led Home Health Affordability Workgroup. Evaluated affordability solutions and made recommendations to senior Home & Community Care Transition management.

Eden Prairie , Mn, Us

Responsible for leading end-to-end development of new capabilities for DSNP populations by working closely with cross-organizational clinical and operations stakeholders and through negotiation with and contracting of external partners.• Launched SDoH pilots designed to increase member engagement and improve outcomes• Led development of an innovative Transition of Care assessment solution designed to reduce RN call times and improve Model of Care compliance

Washington, District Of Columbia, Us

Responsible for mapping SNAP Outreach processes to advance business process improvement and automation, conducting telephonic SNAP applications, creating new job aids and revamping internal and Community Partner training approaches to support new revenue opportunities.

Responsible for assisting elderly parent to relocate to Connecticut, managing all ongoing financial and real estate transactions, Activities of Daily Living (ADLs and IADLs), medication management, scheduling of and transportation to medical services, and transition to long-term care facility.

Farmington, Ct, Us

Responsible for strategic projects, matrix team management, private exchange strategy, operations and analytics, and the selection, negotiation, contracting and management of multiple technology vendor partners.• Designed, launched and managed a first-to-market in Connecticut private healthcare exchange marketplace with proprietary decision support tools and defined contribution funding options. Achieved 15 group sales and $4M in the first two years.• Advanced company’s culture change initiatives after being selected by senior leadership to serve on Leadership Council and after election by council peers as a liaison to President and HR SVP• Led development and launch of ChooseConnectiCare.com to help CT consumers navigate health care reform information and healthcare marketplace product options• Selected for exclusive team that led launch of retail healthcare store and three medical clinics to create a new direct to consumer sales and service channel

Us

Recruited into an elite team responsible for planning and piloting innovative healthcare products and operations support to ensure that UnitedHealthcare offered compelling, innovative and competitive products and programs.• Designed, launched and managed Personal Rewards (aka Your Rewards for Health), a highly personalized workplace wellness and behavior change program that resulted in 16 national account sales, 900,000 members and $4M of annual revenue­ - Acquired grant from NIH for a 3-year study of program's effect on activation, utilization and outcomes­ - Recognized by UHG in 2010 Annual Report as one of company’s three major product innovations­ - Managed client relationships and established connectivity to over a dozen onsite biometric testing companies and an array of data inputs to support the program• Influenced design of and led launch of Simply Engaged, a turn-key wellness program to over 700,000 members• Developed and piloted a benefit plan with asset protection to over 70,000 members

Us

Accountable for development and management of product portfolios marketed through 15 distribution channels to employer groups and direct to consumers while company grew 66% to $600M in revenues. Managed team of three Competitive Intelligence, Market Research and Product Management staff.• Designed and launched a Voluntary product portfolio, generating annual revenues over $30M• Developed innovative EPO product and an industry first geographic access-based enrollment process in order to sell The Home Depot account, generating new annual revenues of $13.5M and increasing enrollment by 25% in year one. Created Extraterritorial Trust vehicle to enable the sale.• Designed algorithm to create actionable data for provider network recruiting• Recruited and managed national matrix project team of 24 people to rewrite 50 state product filings to expand product design capabilities

Ma, Media Studies

Bs, Marketing