Nihal Noushad

Nihal Noushad Email and Phone Number

User Experience Specialist @ SKETCH NET CREATIVES
London, GB
Nihal Noushad's Location
London, England, United Kingdom, United Kingdom
About Nihal Noushad

UX Designer & Researcher with a Master’s in Human-Computer Interaction from the City University of London, I specialise in creating intuitive and impactful user experiences. My approach combines deep user research, agile project management, and a commitment to accessibility and user-centred design. Throughout my career, I have demonstrated the ability to translate complex user needs into clear, innovative solutions that enhance engagement and drive business success.I am skilled in a variety of design tools and technologies, including Figma, Sketch, Adobe Creative Cloud, HTML5, CSS3, and JavaScript, which equip me to deliver comprehensive digital solutions. My proficiency in Agile methodologies and collaborative approaches allows me to effectively work across functions and drive projects to successful completion. I am now looking to continue my growth in UX design, seeking opportunities to bring my unique blend of skills, creativity, and user-centric focus to a dynamic team.

Nihal Noushad's Current Company Details
SKETCH NET CREATIVES

Sketch Net Creatives

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User Experience Specialist
London, GB
Employees:
36
Nihal Noushad Work Experience Details
  • Sketch Net Creatives
    User Experience Specialist
    Sketch Net Creatives
    London, Gb
  • Sketch Net Creatives
    Ux Designer
    Sketch Net Creatives Mar 2024 - Present
    Dubai, United Arab Emirates
    As a UX Designer at Sketch Net Creatives, I lead the end-to-end redesign of digital experiences for diverse clients, including e-commerce platforms and service-oriented businesses across Dubai, Oman, Qatar, and London. My work focuses on driving user engagement and increasing online sales through in-depth user research, A/B testing, and responsive design. I specialize in optimizing website information architecture, enhancing product and service discoverability, and creating interactive prototypes with tools like Figma and Adobe XD. My efforts have resulted in measurable improvements, including a 30% increase in engagement and a 25% reduction in basket abandonment rates.
  • City, University Of London
    Student Researcher
    City, University Of London Oct 2022 - Dec 2023
    London Area, United Kingdom
    Directed research on gamification using the MDE framework, enhancing engagement at music festivals through qualitative and quantitative user research with 80+ participants.Conducted a WCAG 2.1 compliance audit for Stemettes.org, resolving 30+ accessibility issues and improving user engagement by 20%.Developed mid-fidelity wireframes and prototypes in Figma, aligning with user expectations through stakeholder workshops and refining interactions via usability testing.Led a team to design an Amazon Echo Show app, utilising user research methods to create personas and empathy maps, and executing user journey mapping with healthcare professionals.Provided detailed recommendations for improving visual accessibility and site adherence to Level AA standards, fostering continuous improvement in the user experience.
  • O2 (Telefónica Uk)
    Sales Advisor
    O2 (Telefónica Uk) Jan 2023 - Aug 2023
    London Area, United Kingdom
    As a Retail Sales Advisor at O2, I provided tailored tech solutions to enhance customer satisfaction and drive sales. I consistently exceeded sales targets by 20% through data-driven recommendations and optimized product displays. My role involved engaging with 50+ customers daily, efficiently resolving issues, and ensuring a positive, seamless customer experience.
  • Speech And Language Uk
    Ux Researcher
    Speech And Language Uk Mar 2023 - May 2023
    London Area, United Kingdom
    Led a qualitative and quantitative user testing initiative for Speech and Language UK's website during my MSc in Human-Computer Interaction Design. Organized and conducted moderated usability tests with five participants, gathering valuable insights through impression tasks, verb-based tasks, and interviews. Utilized the SUPR-Q to evaluate user satisfaction and usability, and analyzed the data to identify and prioritize key issues. Delivered four strategic recommendations to enhance the website's usability and overall user experience.
  • Stemettes
    User Experience Researcher
    Stemettes Oct 2022 - Dec 2022
    Greater London, England, United Kingdom
    Led accessibility audit using WCAG 2.1 guidelines, enhancing digital inclusivity and user experience by addressing key accessibility barriers.
  • Ust
    Software Engineer
    Ust May 2022 - Jul 2022
    Trivandrum, Kerala, India
    •Implemented rapid prototyping in B2B sprints for Equifax Australia to enhance UX and financial data management, achieving a 15% improvement in user story alignment and data accuracy.•Boosted financial software application efficiency by 20% through proficient coding, testing, and documentation.•Reduced defects by 10% and ensured 95% functionality success through effective unit and API testing.•Applied Agile methodologies to collaborate with cross-functional teams, ensuring seamless project integration.•Led training for 4 developers on advanced software tools, enhancing team skills and project capability.Achievement:•Earned USTAR Recognition for rapidly acquiring 6+ skills and enhancing customer satisfaction by 25%.
  • Ust
    Associate Software Developer
    Ust Feb 2021 - May 2022
    Trivandrum, Kerala, India
  • Den Networks Limited
    Customer Service Specialist
    Den Networks Limited Jan 2020 - Jan 2021
    Kerala, India

Nihal Noushad Education Details

Frequently Asked Questions about Nihal Noushad

What company does Nihal Noushad work for?

Nihal Noushad works for Sketch Net Creatives

What is Nihal Noushad's role at the current company?

Nihal Noushad's current role is User Experience Specialist.

What schools did Nihal Noushad attend?

Nihal Noushad attended City, University Of London, Rajagiri School Of Engineering & Technology.

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