Nihal Ozgur Email & Phone Number

• Assisted Lead Behavioral Technician and Behavior Analysts in preparing client materials and implementing the program • Collected, recorded, and summarized data on observable client behavior, in addition to graphing client progress daily • Collaborated with treatment team including client, caregivers, and co-workers to ensure treatment integrity

Wayne, New Jersey, Us

• Customized object and record level security settings, password requirements, and profile-level security measures to ensure data protection• Set up advanced reports, dashboards, and analytical tools to measure and improve sales team performance and respond to specific requirements• Implemented Salesforce’s process automation tools to manage leads, cases, and opportunities to improve sales and customer success• Configured and customized Salesforce to meet CRM needs of sales employees

• Assisted the doctors with basic procedures (such as pap smear, biopsy, cryosurgery, IUD insertion) and gained clinical experience interacting with patients and engaging in diagnoses• Checked in patients, updated patient data and set up appointments via Promedico-asp

• Tracked sales leads, provided customer service, and managed customer accounts• Placed and reviewed orders for availability, accuracy, and pricing on multiple platforms• Responded to customer complaints and queries and ensured that all orders are processed in a timely manner

New York, Us

• Mentored under-privilege high school students in school work and SAT prep, provided college application counseling, organized college visits• Led the internal co-op over two years, tracked the internal budget, and ran the executive meetings

Bachelor'S Degree, Biology/Biological Sciences

Private Pilot License