Nihal Ozgur Email & Phone Number

• Assisted Lead Behavioral Technician and Behavior Analysts in preparing client materials and implementing the program
• Collected, recorded, and summarized data on observable client behavior, in addition to graphing client progress daily
• Collaborated with treatment team including client, caregivers, and co-workers to ensure treatment integrity

Wayne, New Jersey, US

• Customized object and record level security settings, password requirements, and profile-level security measures to ensure data protection
• Set up advanced reports, dashboards, and analytical tools to measure and improve sales team performance and respond to specific requirements
• Implemented Salesforce’s process automation tools to manage leads, cases, and opportunities to improve sales and customer success
• Configured and customized Salesforce to meet CRM needs of sales employees

• Assisted the doctors with basic procedures (such as pap smear, biopsy, cryosurgery, IUD insertion) and gained clinical experience interacting with patients and engaging in diagnoses
• Checked in patients, updated patient data and set up appointments via Promedico-asp

• Tracked sales leads, provided customer service, and managed customer accounts
• Placed and reviewed orders for availability, accuracy, and pricing on multiple platforms
• Responded to customer complaints and queries and ensured that all orders are processed in a timely manner

New York, US

• Mentored under-privilege high school students in school work and SAT prep, provided college application counseling, organized college visits
• Led the internal co-op over two years, tracked the internal budget, and ran the executive meetings

Bachelor'S Degree, Biology/Biological Sciences

Private Pilot License