Human Resources and Business Process Engineer with extensive experience in consultation, management, customer service and operational roles serving national and multinational organizations with diversified industries and various sizes. Areas of expertise include; strategy building, business planning and budgeting, human resources systems’ development, business process analysis, optimization and re-engineering, business controls establishment, reporting and management review and change management. Nihal is a results-driven professional and is experienced in driving processes and people with the ultimate goal of increasing productivity, improving customer experience and achieving overall organizational goals and objectives. Nihal is an Computer Engineer by educational background, and is the co-founder of Envision Organization Development