As a leader, directed a team in conceptualizing, executing, and delivering the Quality Assurance Improvement Program (QAIP) for Group Internal Audit (GIA), ensuring alignment with IIA’s International Professional Practice framework and ethical standards. Conducted meticulous quality reviews of both internal and external audit activities, disseminating findings to the GIA management team and Group Audit Committee.Oversaw and executed internal QA reviews, encompassing audit files, issue follow-up, business insights, and audit reports, fostering standardized processes and adherence to GIA’s audit methodology. Pioneered an annual independent internal self-assessment of GIA audit function, ensuring adherence to IIA standards and advising senior stakeholders on areas for enhancement. Served as a trusted advisor, driving the refinement of GIA audit methodology and operational metrics through the implementation of industry best practices.Collaboratively enhanced the quality and efficiency of audit documentation by spearheading the redesign and upgrade of GIA's audit management system from Teammate AM to Teammate+. This initiative improved documentation quality and facilitated centralized storage of audit files for future review by regulatory bodies and external auditors.Embraced and championed an Agile mindset as a servant leader and scrum master, adhering to scrum values, principles, and practices. This approach resulted in accelerated QA reviews and more streamlined communication of results, reducing the timeframe from 60 to 30 days

Led comprehensive IT and operations audits across the organization, concentrating on applications, infrastructure, and network security. Conducted rigorous assurance testing covering access, change, incident, backup, and recovery IT general control (ITGC) domains. Collaborated closely with operation risk management, compliance, and business unit leaders to ensure robust risk management practices, effective control measures, prompt remediation actions, and a culture of continuous improvementEnhanced audit assurance efforts by strategically planning, executing, and reporting on the effectiveness of IT general controls and business processes. Cultivated strong partnerships with external auditors and crucial internal stakeholders. Provided mentorship to junior auditors, focusing on enhancing audit work paper quality, deepening understanding of risks and controls, and fostering effective collaboration with assurance counterparts.

Executed thorough IT audits, including risk assessment, control walkthroughs, and the development of comprehensive scope documents and risk registers with test steps. Validated identified issues and remediation plans and prepared detailed final audit reports for senior management, ensuring effective communication of audit findings and actionable recommendations. Additionally, contributed significantly to the development of IT audit programs and application risk assessments by conducting meticulous walkthroughs to identify key risks and controls, thereby enhancing the organization's overall risk management framework

Specialized in assessing the effectiveness of IT risks and controls, processes, and procedures, with a keen focus on areas such as application access, incident & change management, information security, and physical security. Provided technical guidance and effectively supervised staff personnel across multiple site locations. Proficiently communicated assurance results and actionable recommendations to senior management, facilitating informed decision-making and continuous improvement initiatives.