· Promoting deals and offers and professionally addressing client issues.· Daily check for cash over/ under inventory loss and drive offs.· Maintaining records of all employees and customers' incidents following company procedures.· Accepting orders and supervising inventory control.· Implementing and controlling store procedures. · Organizing staff training and development.

· Aware of all due diligence requirements, such as product restrictions.· Knowledge of managing productivity, individual targets, and employee relations.· Experience of Profit and Loss account analysis.· Knowledge of all relevant professional and ethical requirements.· People Management experience, including staff and disciplinary management.· Performed major store running activities such as hiring and making weekly schedules.

Exceptionally served clients by keeping a cheerful disposition and making sure their orders are delivered on time.· Trained more than five team members on cash register and catering procedures.· Made sure sandwich station is fully stocked and kept extra backups ready for the afternoon and next morning staff.· Maintained drive thru time under one minute by maintaining fast-paced work and made sure order is rightly completed.

· Aware of all due diligence requirements, such as product restrictions and allergies. · Prepared drinks, food and did backups along with training new employees.· Organized and created work schedules, as well as allocating responsibilities to staff members.· Daily cash handling involves multiple cash drawers, drop safe, change safe and bank deposits.· People Management experience, including staff and disciplinary management.· Performed major store running activities such as hiring and making weekly schedules.

· Categorized incoming resumes on the email by department of interest.· Reduced employee turnover by 8% via employee satisfaction surveys and programs.· Assessed employee competencies and arranged career development plans and training programs.· Contacted potential candidates and arranged interview appointments.· Developed a market driven salary structure, which increased talent attraction.