Niharika Sadul Email & Phone Number

Remote

1. Strategic Planning and Delivery: Managed challenging priorities for 25+ mobile & web applications with varying technology stacks and ensured efficient delivery through strategic planning, UX-first approach, agile development, and task prioritization.2. Client Engagement: Gathered requirements, delivered weekly cadences, conducted UAT, grew key accounts, and aligned with client needs to iterate the product.3. Agile Leadership: Led Agile teams, facilitated Scrums, and promoted Agile best practices throughout development.4. Tool Proficiency: Utilized Jira, Excel, PowerPoint, and Postman for project management, reporting, presentations, and API testing.5. Sales and End-User Focus: Successfully closed deals worth nearly US $400,000 through strategic sales techniques, upselling, and cross-selling. Prioritized user experience, refined features based on feedback, and conducted comprehensive project analysis for accurate cost, timeline, and budget estimation.

Pune, Maharashtra, India

1. Product Implementation: Led end-to-end product implementation worth 2.5 CR or ~ US $300,000, ensuring timely delivery and alignment with client requirements. Configured and customized solutions to meet client needs, providing proper training and support during rollout.2. Account Management: Built and maintained strong relationships with key clients, ensuring their needs were met and expectations exceeded.3. Enterprise Software Implementation: Led the implementation and customization of enterprise software solutions to meet client-specific requirements. Provided post-implementation support and training for successful software adoption.4. Technical and Enterprise Support: Resolved complex technical issues, created knowledge-based articles, and coordinated enterprise-level support efforts to ensure high-quality service and client satisfaction.5. Customer Engagement and Process Improvement: Designed and implemented customer engagement strategies to improve retention and satisfaction. Analyzed feedback to develop action plans, collaborated with cross-functional teams, provided training and mentorship, and identified process improvements to streamline operations and enhance efficiency.

1. Project and Asset Management: Managed product development lifecycle with Jira, optimizing team productivity and transparency. Oversaw digital asset management, ensuring easy access, security, and best practices.2. Client and Account Management: Built and maintained strong client relationships, ensuring needs were met and exceeded. Conducted account reviews and identified growth and upselling opportunities.3. Technical Support: Resolved complex technical issues, provided effective solutions, and created documentation for user troubleshooting.4. Client Relations and Business Development: Acted as primary client contact, managing communications and ensuring a positive experience. Pursued new business opportunities, increasing revenue and market presence.

- Engaged with potential donors in person to effectively communicate the mission and initiatives of Amnesty International, fostering a deep understanding and connection to the cause.- Successfully raised funds through direct interactions, utilizing persuasive communication skills to encourage contributions and support for the organization's campaigns and projects.

Bachelor'S Degree, Information Technology

Bachelor Of Engineering - Be, Information Technology