Product Management And Operations
Noida Area, India
Product Management• Project Execution (CRM integration, U&R, Telecom VAS, 3G\4G, Customer Service & RE.)• Content Creation (Hindi and African)• Defining / Redefining Business Processes • Meetings with Stakeholders for new request and change request.• Change Request Analysis, Feasibility, Prioritization, Scheduling, Testing.• Making presentations for business understandings.• Analysis of Requirements with the Business Teams.• Documentation of the Business… Show more Product Management• Project Execution (CRM integration, U&R, Telecom VAS, 3G\4G, Customer Service & RE.)• Content Creation (Hindi and African)• Defining / Redefining Business Processes • Meetings with Stakeholders for new request and change request.• Change Request Analysis, Feasibility, Prioritization, Scheduling, Testing.• Making presentations for business understandings.• Analysis of Requirements with the Business Teams.• Documentation of the Business Requirements• Meetings with development teams to ensure requirements are correctly translated into programs• Support in UAT Training issues• UAT Defect analysis & Troubleshooting• Promotions planning and strategy.• Quality and service delivery assurance.• Understand SDLC and able to contribute towards better quality.• Meeting with the clients and stakeholders for requirement collection• Creation of PRD, MRD and PPT.• Report generation and analysis to increase the sales revenue.• Providing the better brand building services to the clientContent Management• Handling SMS and Voice based services for Telecom Operators (PAN India and Africa).• Ensuring regular refreshment of content –SMS and voice based content including ring tones, news, stock, astrology, infotainment etc.• Taking care of new content requirements with Marketing Team.• Coordination/Alliance with various content providers (Branded and Non Branded)• Recording Studio Alliance Show less