Nihar Patel Email & Phone Number

India

Pune, Maharashtra, India

Technology Partner, handling the strategic initiatives, regulatory compliance programs, and Risk & Controls Lead for the Risk, Finance, Treasury (RFT) - Wholesale Credit Risk portfolio of the Barclays Corporate & Investment banking arms.Played pivotal roles during the tenure, successfully delivering multiple critical large-scale, mega-programs over time, as :Technology Partner / Product Owner / Program Manager / Release Manager / Delivery Manager / Project Manager / Business Analysis Lead / Scrum Master / Business Change Governance Manager.

Mumbai, Maharashtra, India

Lead Business Analyst for enhancement and regulatory projects & Matrix Business Analyst (Program BA) for flagship programs of Chase Cards Services.Managed e2e projects through the requirement elicitation, analysis, documentation, designing, testing & implementation phases for various regulatory, product enhancements, industry-standards & infrastructure revamp projects, for the Chase consumer & small business cards services.- Managed multiple simultaneous projects through an enthusiastic team of talented BAs.- Lead & Matrix (e2e program) BA for card services technology unit, handling and working on multiple JPMC flagship projects and programs (on Payments, Collections, Chip n Pin/EMV, ewallet, reward & loyalty programs, risk & fraud profiling, various regulations like Dodd Frank, Reg-Z, Basel, SOX, Fincen, SAR, etc.), spanning across multiple lines of business, with units operating across various platforms, technologies & vendors dispersed across multiple timezones.- As an established subject matter expert, responsible for overseeing & managing day-to-day business & operational readiness of the systems; attending issues faced on critical 'live' systems, taking the onus, analysing and driving the issues till resolution for the business-impacting glitches and maintaining business continuity of the Chase cards' core processing engines.-----------------------Key achievements:- Given & implemented various process improvement ideas, that would automate work of up to 18 full-time resources, while curtailing manual intervention & controls risks, and realizing potentially $1.1MM+ of soft & hard saves.- Won awards for performance excellence - ‘Champ of the quarter’, ‘Above & beyond’, 2x recipient of ‘Chase champion’, awarded 3x efficient idea’s ‘Spot award’ for innovation, winner of 'Champion of Chase: 2013-14' across JPMC India, nominee for the 'Global Champion of Chase, Star: 2013-14' award.

Mumbai, Maharashtra, India

Business Analyst for Citi Technology Services Ltd. (which was taken over by Wipro in Jan 2009, to form Wipro Technology Services Ltd.)Enacted multiple varied roles spanning across the tenure, with rapidly increasing responsibilities.Techno-Functional Business analysis; Projects Coordination; Business Continuity Planning & Cross-country Disaster Recovery (CoB) setups; Operational Risk Management; spear-heading the global tech support.- Handled client requirement gathering, analysis, design, defining KPIs, testing, coordination & implementation of various projects through dispersed teams across different time-zones, for Citi’s Europe, Middle East and Africa regions for the Corporate banking arm of Institutional Clients Group.- Instrumental in building strong, enduring relationships with clients & the stakeholders, responsible for supporting the complete IT suite of strategic advisory and financing products like Flexcube, GPP, CitiFT, SWIFT, CitiDirect, etc.- Managed implementation of key strategic enhancement, regulatory projects, releases & delivery roll-outs, that support the critical modern-day banking systems across the Europe (SEPA region) & the Middle East (Islamic banking).-------------Key achievements:- Conceptualized, implemented & became the technical owner of an end-to-end real-time funds transfer monitoring solution - Business Activity Monitoring (BAM), managing a project of $2.5MM+ annual running budget, catering to the Business Command Center & assisting senior management executives for making remedial & strategic decisions.- Won several accolades for implementing numerous process improvements; designing, planning & implementing cross-country Disaster Recovery (DR) / Continuity of Business (CoB) setups; and for various other man-hour effort saves and $ saves.- Conferred the prestigious ‘Praise’ award by the CIO, and won ‘Rave’ & ‘Star’ awards from the unit heads, for functional solutions’ delivery ownership & performance excellency.