Nicholas Herold Email and Phone Number
Nicholas Herold work email
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Nicholas Herold personal email
Nicholas Herold is a Athletic Director at Nebo School District. He possess expertise in microsoft word, microsoft excel, microsoft access, microsoft powerpoint, sharepoint and 18 more skills.
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Athletic DirectorNebo School DistrictSpringville, Ut, Us -
Business TeacherNebo School District Aug 2019 - PresentMapleton, UtahCareer Technical Education - Business Information Technology teacher. Currently, teaching Creative Coding, Business Office Specialist, and Digital Literacy classes for eighth and ninth grade students. Plans and delivers lessons based on student needs. Assess, records, and communicates student progress.
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Sales And Service ManagerWayfair Feb 2018 - Aug 2019Orem, UtManaged 12-18 Sales and Service Consultants. Coached and developed agents in soft skills and service techniques. Conducted side-by-side observations and quality assurance (call monitoring) reviews. Made recommendations and / or took corrective action to manage performance as appropriate. Worked closely with Human Resources and Senior Leadership to address and resolve employee issues. -
Loan OfficerPrime Mortgage Lending, Inc. Nov 2017 - Feb 2018Spanish Fork, UtEvaluate, authorize, or recommend approval of mortgage loans. Advise customers on financial status and available mortgage terms. Delivers exceptional customer service while partnering with real estate agents, processors, underwriters, and title agents to close the loan. -
Program AdministratorPrimary Residential Mortgage Apr 2017 - Nov 2017Salt Lake City, UtResponsibilities included rolling out new investors and programs. Maintained existing relationships with investors, agencies, warehouse banks and housing authorities. Reviewed contracts to determine impact on corporation, implementation and roll outs of new and existing correspondent investors. Established cut off dates for locking, funding and delivery of products that are being terminated. Communicated changes throughout the organization. -
Research/Remediation Analyst 3Wells Fargo Jun 2016 - Feb 2017Salt Lake City, UtResponsible for supervising Resolution Team (RT) team members who intake, research, and resolve escalated customer complaints and inquiries. Coaches and mentors RT team members to ensure Service Level Agreements (SLA), Average Handle Time, Adherence, and quality metrics meet or exceed established benchmarks. Responds to and resolves escalated, complex, and time-sensitive issues. -
Executive Resolution Specialist 4Wells Fargo May 2015 - Jun 2016Greater Minneapolis-St. Paul AreaResponsible for the research and resolution of escalated complaints or information requests. Identifies any potential opportunities, compliance, and/or regulatory issues that represent a legal, financial, or reputational risk to Wells Fargo. Communicates resolution to the customer, both verbally and in written correspondence. Provides feedback to internal business units indicating where potential process gaps may exist.
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Consumer Loan Underwriter 1Wells Fargo Jan 2013 - Apr 2015Greater Minneapolis-St. Paul AreaEnsured Insurance Review Team (IRT) reviews met established Service Level Agreements (SLA). Planned and monitored Flood Team’s daily activities. Audited and completed second level reviews for Enterprise Global Services – India and IRT. Implemented procedures, reports, and training for IRT’s Homeowners Insurance Review Team. Utilized advanced knowledge of Excel by providing operations reports to leadership team.
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Loan Document Specialist 4 - Flood Subject Matter ExpertWells Fargo Jan 2012 - Dec 2012Greater Minneapolis-St. Paul AreaObtained, input, and reviewed condominium association and homeowner insurance policy data. Analyzed insurance documentation to ensure compliance with lender and investor standards. Provided daily SLA reports to management. Distributed Daily Pipeline report to Condo Flood Review Team. Duties included processing and compliance for loan products; managing pipeline of loans.
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Collector Team LeadWells Fargo Dec 2010 - Dec 2011Greater Minneapolis-St. Paul AreaGuided the daily activity of a Late Stage collections call center team. Utilized various monitoring systems to ensure team members met performance metrics. Compiled and submitted operation reports to management. Launched the Speak-up Committee designed to improve department morale.
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CollectorWells Fargo Oct 2009 - Nov 2010Greater Minneapolis-St. Paul AreaCollected on delinquent mortgage accounts through inbound and outbound dials. Evaluated customer financial situations and negotiated repayment options to cure delinquency. Provided floor support, performed side by side training sessions, facilitated team meetings.
Nicholas Herold Skills
Nicholas Herold Education Details
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Business Administration And Management, General -
Project Management -
Organizational Leadership
Frequently Asked Questions about Nicholas Herold
What company does Nicholas Herold work for?
Nicholas Herold works for Nebo School District
What is Nicholas Herold's role at the current company?
Nicholas Herold's current role is Athletic Director.
What is Nicholas Herold's email address?
Nicholas Herold's email address is ni****@****ebo.edu
What schools did Nicholas Herold attend?
Nicholas Herold attended Bethel University, Colorado Technical University, Bethel University.
What skills is Nicholas Herold known for?
Nicholas Herold has skills like Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, Sharepoint, Avaya, Iris, Black Knight, Fidelity, Icmp, Core, Edge.
Who are Nicholas Herold's colleagues?
Nicholas Herold's colleagues are Matt Cope, Larene Choate, James Shick, Jon Young, Stephanie Miller, Layne Shepherd, Connie Copley.
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Nicholas H. Herold
Maine Licensed Commercial Real Estate Associate Broker And Landlord, Tenant, Seller & Buyer RepresentationPortland, Me
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