Nii Ayite Aryee Email & Phone Number

Values: Integrity, Service, and Excellence.General Manager with 20 years of professional experience centered on exceptional customer experience across diverse sectors, including private, public, and nonprofit. My experience includes engagement and collaboration with internal and external partners, engineers, healthcare professionals, senior military officers, and technical and non-technical executives. My passion lies in adopting a holistic approach that takes into account personal experiences, relationships, social and cultural contexts, and ethical considerations. I aim to understand how these factors influence the identities and preferences of customers/users and, reciprocally, how these identities and preferences impact customer experience, acquisition, retention, and Lifetime Value (LTV). This approach serves as the foundation for driving product excellence, enhancing the brand's reputation, and bolstering market competitiveness.Highlights:● Entrepreneurial Leadership: Launched three business ventures; drove innovative and successful product strategies driven by customer experience (CX). Managed acquisition, development, and strategic sale of a franchise.● Digital Product Development: Improved demand forecasting accuracy, streamlined production planning, and enabled real-time scenario analysis; launched a digital product that used advanced statistical modeling and machine learning (ML) algorithms.● Cross-Functional Collaboration: Record-breaking customer acquisitions by leading cross-functional communication and collaboration and exceeding sales target conversion rates; experienced in cross-cultural communication.● Artificial Intelligence (AI)/ Business Analytics/ Informatics: Master’s Degree, July 2023 - Business leadership and data science skills for data-driven decision-making, agile project management, and product management; Python, artificial intelligence (AI), machine learning (ML), Natural Language Processing (NLP) deep learning (DL), computer vision (CV), market research, statistical modeling and advanced analytics, A/B tests, SQL, and communicating insights.

Listed skills include Leadership, Event Planning, Microsoft Office, Nonprofits, and 18 others.