Proud employee | Business Analyst | IT consultant for the best work management software's | Former intern & forever volunteer for Zhamatix-Consistently evolving and heavily customizing the APQC-BPNM methodology to model processes, tailoring the framework specifically for Zhamatix, resulting in ongoing improvements in efficiency and clarity in our consulting projects.-Proficient in gathering requirements, creating user stories, and documenting functional and non-functional requirements documents. Post-sales meetings, I initiate the documentation of SRS (Software Requirements Specification) and RRQ (Requirements Review Questionnaire) gatherings, ensuring accurate and comprehensive project requirements are captured.-Skilled in using the MIRO tool for visual collaboration and brainstorming sessions, enhancing team productivity, idea generation, and process mappings, including participation in stakeholder facilitation workshops.-Solutions partner for ASANA, an work management software for any business.-Specializing in business automation, process reengineering, and implementing ASANA for efficiency and process digitization.-Providing troubleshooting and support for ASANA support package clients, ensuring seamless integration and optimal performance.-Analyzing client workflows, collaborating with teams to design and implement ASANA solutions, and participating in stakeholder workshops.Skills developed:Business Process Optimization | Project Management | ASANA implementation | Troubleshooting and support | Client Relationship Management | Data Analyst & Interpretation | Collaboration and teamwork | Workflow Analysis | MIRO Tool Proficiency | Process Mapping | Business Automation | Cross-Industry | Technical Skill Development

Shell Coles Express (Reddy Express) - Trading under VIVA Energy Retail PTY LTD Australia - Managing the opening and closing procedures of fuel stations falls within my responsibilities.- Ensuring safety at all times for petroleum products at the forecourt or in-store, for staff, and the public.- Managing administrative tasks such as preparing shift reports, approving and maintaining invoices and returns using store point BOS, and providing price change approvals.- Cash handling and replacing tickets for monthly promotions.- Maintaining stock level standards and acknowledging deliveries.

Position- Store Operator -Handling fuel and food payments & stock management.-Taking fuel tank dip readings and processing daily stock and sales sheets.-Performing other administrative duties such as keeping records of till operations and order reports from Uber platforms.

-Opening and closing the store, ensuring smooth operations throughout the day. -Prepared fresh pizza batches daily to maintain quality standards. -Efficiently managed sales activities, including coordinating drivers and staff. -Maintained accurate records of daily food counts and inventory. -Checked stock readings and sales sheets for discrepancies. -Responded promptly to customer queries and complaints in a professional manner. -Willingness to extend working hours during peak times to ensure efficient service for large orders.