Established PM Creative to deliver customized marketing strategies and innovative content solutions for businesses seeking to enhance their digital presence. Combines data-driven insights with creative expertise to achieve measurable outcomes in branding, engagement, and lead generation.• SEO Optimization & Content Strategy: Implemented SEO-focused campaigns, generating 12.4K unique views on top-performing posts and maintaining 3K–7K views per post, driving engagement and search… Show more Established PM Creative to deliver customized marketing strategies and innovative content solutions for businesses seeking to enhance their digital presence. Combines data-driven insights with creative expertise to achieve measurable outcomes in branding, engagement, and lead generation.• SEO Optimization & Content Strategy: Implemented SEO-focused campaigns, generating 12.4K unique views on top-performing posts and maintaining 3K–7K views per post, driving engagement and search visibility.• Social Media Campaigns & Analytics: Created and executed social media strategies across multiple platforms, using analytics tools like Google Analytics to refine campaigns and improve ROI.• Creative Branding & Content Development: Designed logos, product lines, and branded content that increased client retention and strengthened market positioning.• Lead Generation & Campaign Management: Designed high-converting landing pages and optimized paid advertising campaigns to improve client acquisition rates and overall ROI.• Collaborative Partnerships: Built partnerships with influencers and brand advocates to expand reach and drive audience growth. Show less

Responsible for managing auto, bodily injury, and general liability claims for the municipalities of Louisiana across the southern region of the state. I handled claims from inception to post-litigation, ensuring compliance with state and federal regulations while maintaining audit-ready documentation. Through detailed risk assessments and strategic negotiations, I successfully minimized liability exposure and settlement costs. Collaborating with attorneys, medical professionals, and… Show more Responsible for managing auto, bodily injury, and general liability claims for the municipalities of Louisiana across the southern region of the state. I handled claims from inception to post-litigation, ensuring compliance with state and federal regulations while maintaining audit-ready documentation. Through detailed risk assessments and strategic negotiations, I successfully minimized liability exposure and settlement costs. Collaborating with attorneys, medical professionals, and policyholders, I facilitated efficient and favorable claim resolutions.• Claims Adjustment & Compliance: Managed a high-volume caseload, conducting detailed investigations across auto, bodily injury, and general liability claims. Ensured adherence to state and federal regulations, company policies, and audit standards.• Risk Assessment & Financial Analysis: Analyzed claim data to identify risk exposure, contributed to minimizing liability costs, and achieved a 15% reduction in settlement expenses through strategic negotiation and mitigation efforts.• Documentation & Audit Preparedness: Maintained thorough records and documentation for each case, ensuring data accuracy and readiness for internal and external audits.• Collaborative Problem Solving: Worked with attorneys, medical professionals, and policyholders to collect critical data and facilitate claims resolution, improving the overall efficiency of claim processing by 20%. Show less

Enhanced claim resolution efficiency by collecting detailed statements, analyzing evidence, and determining liability. Delivered precise and timely settlements while ensuring compliance with regulatory standards and policy requirements.* Investigations & Liability Assessment: Conducted in-depth investigations by reviewing police reports, inspecting property damage, and analyzing claim circumstances to assess coverage and liability.* Claims Processing & Documentation: Prepared… Show more Enhanced claim resolution efficiency by collecting detailed statements, analyzing evidence, and determining liability. Delivered precise and timely settlements while ensuring compliance with regulatory standards and policy requirements.* Investigations & Liability Assessment: Conducted in-depth investigations by reviewing police reports, inspecting property damage, and analyzing claim circumstances to assess coverage and liability.* Claims Processing & Documentation: Prepared detailed reports with findings and recommendations, streamlining claims resolution and maintaining audit-ready documentation.* Customer Engagement & Communication: Collected recorded statements from insureds and claimants, ensuring clarity and accuracy in coverage determination and dispute resolution.* Collaborative Problem Solving: Partnered with appraisers and legal professionals to expedite property and liability claim settlements, improving cycle times and reducing customer complaints. Show less

Focused on marketing and outreach to drive student enrollment and build community partnerships, providing hands-on experience in campaign development, event planning, and brand messaging. Applied data-driven strategies to achieve measurable enrollment growth while fostering meaningful connections with local stakeholders.• Data-Driven Marketing: Leveraged metrics to refine outreach efforts, increasing applications by 20%.• Bilingual Marketing Materials: Created bilingual content in… Show more Focused on marketing and outreach to drive student enrollment and build community partnerships, providing hands-on experience in campaign development, event planning, and brand messaging. Applied data-driven strategies to achieve measurable enrollment growth while fostering meaningful connections with local stakeholders.• Data-Driven Marketing: Leveraged metrics to refine outreach efforts, increasing applications by 20%.• Bilingual Marketing Materials: Created bilingual content in English and Spanish to expand accessibility for diverse communities.• Community Engagement & Sponsorships: Partnered with the Hispanic Chamber of Commerce to host events, securing sponsorships and building lasting relationships.• Advertising Campaigns: Designed and produced radio and print advertisements, driving awareness and aligning messaging across platforms. Show less

Provided freelance marketing services tailored to meet the goals of small and medium-sized businesses, allowing clients to strengthen their branding and increase audience engagement. Demonstrated expertise in creative direction, social media strategy, and ROI-focused campaign management.• Strategic Social Media Management: Increased engagement by 30% through targeted campaigns on platforms such as Facebook and Instagram.• Creative Branding Solutions: Designed logos, promotional… Show more Provided freelance marketing services tailored to meet the goals of small and medium-sized businesses, allowing clients to strengthen their branding and increase audience engagement. Demonstrated expertise in creative direction, social media strategy, and ROI-focused campaign management.• Strategic Social Media Management: Increased engagement by 30% through targeted campaigns on platforms such as Facebook and Instagram.• Creative Branding Solutions: Designed logos, promotional materials, and social media graphics that aligned with client objectives and market trends.• ROI Optimization: Achieved measurable growth by developing data-driven advertising strategies that improved customer acquisition and retention rates. Show less