Nik Baker Email & Phone Number

Woolwich, Gb

As head of all training activities and programmes at the FST IMI Accredited training centre, my role includes heading up a diverse training team and Managers; establish a VR/AI product research and development team; design specialist learner-centred training programmes that blend face-to-face, Virtual Reality, e-Learning, adaptive and blended instruction, using Artificial Intelligence and practical knowledge transfer - ‘learning by doing’ for disadvantaged adults and those in a forensic setting. VR/XR product design to expand/rework FST’s offering of life changing training and designing learning plans for work experience within a safe and empathic environment. Digital transformation to establish an effective, functional and impactful LMS and DMS from the ground up, establish a risk-averse Quality Management System, succession planning, train-the-trainer sessions and management upskilling, ensuring quality and performance is built in to all processes using Six Sigma and QbD tools. Analysing and establishing training programmes for statutory, mandatory and regulatory obligations that are dynamic and flexible to allow staff and clients to access learning tools that adapt to their learning style to achieve the accredited outcomes. Establish training content design standards that draw on film, music and games industry best practices and techniques to engage any audience, especially those with learning difficulties. Storyboarding training programmes that convey compelling narratives and materials for improved recall and higher assessment results, using the latest research in adult learning psychology. Design EDI courses to enable employers and managers to easily assimilate equality, diversity and inclusivity to potential employees on work placements and apprenticeships. Establish strategic policies and SOPs to meet audit responsibilities for our accredited training centres and planning training programmes at board level that align with the charity's mission and values.

Basel, Ch

Digital Transformation Projects: Developed, implemented, and managed training projects based on site SOPs and Training Needs Analysis within Pharmaceutical GxP. Worked across all management levels and 34 international sites.Training Product Development: Redesigned, created, and launched blended/eLearning training products, including videos, animations, and presentations.Project Management: Utilized methodologies such as 6S/DMAIC, Project Charters, StageGate, ADDIE, and 6Disciplines.Training Facilitation: Facilitated interactive training sessions (virtual, face-to-face, and Virtual Reality) and knowledge transfer assessments. Managed LSO/LMS systems like SAP, Training Orchestra, and Cornerstone. Conducted Train-The-Trainer sessions to ensure effective and cohesive training that aligns with corporate standards and goals, including Sales Enablement.Virtual Reality Training: Managed, designed, and facilitated VR training for performance improvement projects, demonstrating clear ROI improvements.L&D Administration: Handled individual and group employee learning and development, including archiving, monitoring, and maintenance using SAP and Training Orchestra.Training Analytics: Monitored training metrics across multiple departments and corporate sites using Track & Trend.Coaching Strategies: Developed strategies to engage key stakeholders and SMEs in the most effective training mediums.Performance Analysis: Performed A3 and Kaizen events as a certified Lean/Six Sigma Black Belt to analyze performance based on metrics impacting commercial objectives.Film-Making Training: Trained staff in film-making techniques from script-to-screen to create engaging training content. Managed the installation of a high-end editing facility for professional video and graphic creation.

Basel, Ch

Working within QA, Coaching all company personnel in GxP compliance to meet customer expectations and exceed MHRA and US FDA regulatory authorities and Russian, Turkish and Canadian Healthcare Regulatory Authorities rules and guidelines. Creating a suite of GxP compliant training material for all departments of Pharma manufacturing (mammalian biotech) for clinical laboratory compliance, using QMM expectations with virtual and face to face coaching tools to continue to develop high quality standards and a company-wide Quality Culture. Creating training and coaching products to continuously improve working practices.

Runcorn, England, Gb

Managing and creating Learning & Development training programs both site wide and group wide, for MHRA Compliance Auditing for 13 depots across the UK. Coaching and facilitating all levels of staff in Pharmaceutical Distribution Logistics to surpass regulatory standards, including Depot/Site Management, Transport and Warehouse Management (Controlled Drugs and Cold-Chain), HR Learning & Talent Teams, on-boarding, Marketing, CRM and Sales for FMCG products - OTC/Prescription medicines and generic pharmaceuticals for primary, secondary and tertiary healthcare channels - independent Chemists, GPs, NHS and Private Hospitals, Clinics and established Pharmacy chains, providing B2B CRM, Sales, developing Brand identity and Customer Loyalty from their USP, whilst ensuring adherence to corporate standards and values, implementing regulatory guidelines, coaching staff across 13 depots on various training programs such as personal development, compliance, transport and warehouse management, social media, sales, marketing, HR, Engineering, EH&S Regulations, MHRA legislation Compliance, BSI ISO9001, Presentation train-the-trainer, PR, PPE and all Ambient/Cold Chain Distribution legislated guidelines. Highest achievement - Acquiring a new business presentation opportunity with a multinational pharmaceutical retail chain, adding 1,300 new UK drop points.

Sales/Business Development training and consulting for globally established retail brands on Sales Lead Generation, Online & Off-line Marketing Campaigns, Campaign Data Analysis, Experiential Events, Mindset Coaching, ROI Analysis for Premium Luxury Brands such as Aston Martin, Holland & Holland, Steinway & Sons, Laurent-Perrier, Bollinger, as well as advising on Brand Partnerships, Brand Development, Ad Design for hard copy and online, Interview technique, Editorial Content Writing, Project Managing Product Launches, Website Design and Creation, App Design, UHNW B2C and B2B Marketing Campaigns, Search Engine Optimisation, Online Marketing Campaigns across most popular social media, Data analysis of Customer Engagement, Web Traffic, Marketing and Social Media Analytics, Event Management, 4K Filming, Editing, Writing, Sales, International Shipping/logistics, Producing B2B Luxury Events for UHNW guests at Private Venues, including Kensington Palace. 2D Animation Design & Production, Online Video Streaming, App Video Streaming, Online Magazine Publishing, B2C Supply Chain Logistics to Deliverables on Amazon ERP system.

Creating cutting edge training materials via emerging Video Production Technology (DVD & Streaming), International Distribution, Copyright licensing, B2B CRM, Branding, Marketing, Event logistics (NEC & Earl’s Court), Product Branding, Packaging Design, Product Launches and Distribution, Web Design, Online Marketing, Mail-shot Campaigns, Search Engine Optimisation, Frontend/ Backend Keyword Implementation, QC, Print Manufacturing, B2C Marketing and Product Licensing, P&L, Business Plan Creation and Financing, HR/Staff Management, Staff Training, Stock Control (MRP System). Project Managing over 40 separate productions, ensuring production, distribution and copyright licence ownership and management of international sales agreements.Executive Producer - HD Filming, Lighting(DoP), Video & Audio Editing, Video Production, Manufacturing, distribution, Sales, Marketing Copyright, graphic design, scripting, audio and video editing, product launch, brand development, business development, delivery logistics, CRM, 5.1 Dolby Digital Surround Sound Editing, Set/Crew HR Management and post-production staff management.

B2B CRM for blue-chip clients such as Dun & Bradstreet, Financial Times, BBC, ITV, Channel 4, Sony, Sanyo, US Army, British Government, Universal Studios and many independent Producers. Working on many feature films such as Thelma & Louise, StarTrek-The Motion Picture and Blade. GUI Graphic Design, Manufacturing, DVD-ROM Data Server Manufacturing and Deliverables, FloppyDisc/CD/DVD Duplication, Consolidation, Product Design and Business Development. Executive Producer/ Script Writer - Features and short films such as Purge and Seven Swords of Wayland with Brian Blessed, Dark Light working with Gavin Bouquet (production designer for Starwars - Phantom Menace, etc.)

Head-Hunted by Carlton to project manage a new Digital Film division at VideoTime in Soho, London; Digital Business Development, CRM, B2B Sales, Marketing, working with established film studios including Universal Pictures, Paramount, Sony and MGM. Development and Inception of new technology (CD-Video) for feature films. HR/Staff management and Staff Training, P&L, IT and Procurement, turning it into the most profitable company within the Carlton Group in its first year. Staff training in digital transformation projects for emerging technology.

Project manage New Technology Inception for CD-I, CD+G, Audio CD, CD- ROM development authoring and production to finished product, HR/Staff management, P&L, IT and Procurement, Graphic Design, User Interface Design. Music Artist product development with bands such as Snap, Take That, Prodigy, Manufacturing and Distribution, CRM, Sales & Marketing, achieving the highest profit margins within the Company Group over 3 years running.

Project managing Audio/Video Rendering and Motion Graphics Systems Manufacturing, Product Launch, Creating and Publishing Manufacturing Manuals, Marketing Event Logistics, CRM for clients such as BBC, ITV and Channel 4, including International Broadcasting companies. Stock Controller/Buyer (IT Components) £3million budget, Purchasing from International sellers, delivery logistics and safe storage. Recording Studios engineering and Artist Recording such as Dave Stewart, Annie Lennox, Iron Maiden, The Stranglers Gary Numan. R&D and Distribution Logistics, Electronic Component Supply Chain/Procurement, Stock Control (MRP system). Product and Project Managing team of manufacturing engineers.