Nik Laming Clmp Email & Phone Number

Singapore

Singapore

We provide on-demand resourcing solutions for growing businesses. Extend your core team’s capabilitywith low-cost, specialized talent.We’ll connect you with experienced, ready-now resources: managed by you, employed by us. Loyalty ConnectOS sources the best-fit people for your needs. We’re experts in loyalty programs, digital and data businesses, and know the right expertise to get the job done. We place candidates across a range of industries and functions. Fill short-term gaps or permanent positions with high-quality, experienced resources at a fraction of the cost of contracting or hiring locally,including:• Data analysts• Campaign execution teams• Contact Centre• Operations specialists• IT development, support and configuration experts Find the skills you need without the hassle. Give us your role requirements and we’ll take care of everything else: sourcing, screening, onboarding, HR, Legal and Compliance, technology, team wellbeing, and a world-class workplace.Unlike traditional offshoring, your new hires are onboarded directly into your team, aligned to your brand values and work directly for you. You’ll manage their day-to-day workload, career development and stipulate working hours that suit your businessGlobal talent, specialist skillsLoyalty ConnectOS selects candidates from a highly educated, experienced talent pool based in Manila. The Philippines is the preferred location for global outsourcing, due to the caliber of university-qualified, English-speaking professionals, geographical accessibility, and targeted government investment in the industry. We embrace hybrid and flexible working models and achieve market-leading engagement and retention scores, underpinned by an exceptional work environment and employment practices. When you partner with Loyalty ConnectOS, you’re partnering with a top-rated employer, independently validated by employee reviews on recruitment platforms like Jobstreet and Indeed.

Singapore

Helping companies design, build, enhance and manage loyalty, analytics and data monetization programs• Recently worked on the design and implementation of two new loyalty programs and digital businesses in ASEAN and North America• Developed a partnerships governance model and use cases for a large ASEAN retail loyalty program• Design of a loyalty program and digital ecosystem for a new airline concept in Asia Pacific• Business development and advisory for a new redemption on e-commerce platform

Philippines

Manila, National Capital Region, Philippines

Founding team and leader of the commercial function for DAVI – loyalty, digital and data spin-off from Cebu Pacific, for JG Summit and Robinson’s Retail. Responsible for the transition of GetGo into DAVI, developing the commercial proposition and oversight of Robinson’s Rewards coalition program.

Manila

Successfully pitched to the board for investment. Built a coalition loyalty program business for Cebu Pacific valued at $130 million. Responsible for every aspect of setup and management of the loyalty program business.General Management• Designed, launched and managed all aspects of the Philippines’ first lifestyle rewards program including strategy, mobile app, data analytics, marketing, IT, operations, finance and rewards• Identified, negotiated and launched 250+ partners including Grab, Petron (fuel retailer), Robinson’s Department Store/Supermarket, and Lazada• Cobrand financial cards – credit, debit, prepaid and virtual prepaid. Team Leadership• Recruited and led a new startup team of 39 staff to manage the loyalty program and the division through to spin off. Financial Management and Business Planning• Strategic and financial planning including valuation and spin-off• Data monetisation plan and roadmap• Full P&L ownership• Forecasting, budgeting and financial management to meet targets

Singapore

• Managing Director for Singapore, Malaysia, Hong Kong, Kuwait (transferred to EMEA 2008), India (opened 2009) and Japan (opened 2010). Board director of Indonesia company• Business growth – identifying, qualifying and progressing major opportunities for coalition, proprietary loyalty and analytics across Asia.• Responsibility for managing loyalty program delivery, strategy, research, data analysis, communications, IT, operations and rewards• Direct management of 400 people across Asia. • Full P&L responsibility and development of strategic business plan• Clients: Malaysia Airlines, Kingfisher Air, VISA, Standard Chartered Bank, P&G, WingTai, ExxonMobil, Garuda and Telkomsel.

Sydney, New South Wales, Australia

• General management of account team, analytics team, rewards team• Business development and financial management• Clients: Commonwealth Bank of Australia, Virgin Australia, Citibank, Diner’s Club, AMP Bank, GM Holden, Toyota, GMAC, Isuzu, BATA, NEC, Qantas and Sola.

Sydney, New South Wales, Australia

CRM agency - consultancy for the Optus account.

London, England, United Kingdom

Loyalty marketing agency - designing and managing loyalty programs for Eurotunnel, Eurostar, British Airways and Forte Hotels

London, England, United Kingdom

Marlow, England, United Kingdom