Daily operations of 50+ stores over 14 state.

Responsible for Service Income performance, monitoring and implementation of upgrades and improvements. Monitor and maintain systems performance and reliability across the chain.

Oversight of 54 locations, 6 districts and over 350 employees. Provide training, support services, goal and directions as well as company standards compliance.

Oversight of 13 locations across 5 states. Provided daily support for retail locations. Emphasizing sales, customer service, profitable operation and accountability. Coordinated with corporate support staff to accomplish tasks and achieve success.Maintained a same store positive sales comp figure year after year through 2012

Provided daily operational direction for the Waterloo Iowa retail location. Responsible for merchandising, customer service, coaching and development, hiring and general maintenance of the location. Operated a 100% open time for a 24 hour location for entire tenure as Manager. Operated with low turnover. Increased sales year over year up to $200k per year from 2001 to 2008

Assisted in the daily operations of the retail location in Waterloo Iowa. Successfully trained and monitor staff performance, coordinated with Store Manager and Area Supervisor to address needs of the location.

Customer Service, Sales Support, Maintain Company Expectations

Volunteer DJ responsible for live radio shows, content creation, and music selection

Tasked with outbound telemarketing calls for various campaigns for various companies such as JCPenney, United Way, and others. Also provided inbound customer support for clients such as AT&T.