Nicholas Valenzuela Email & Phone Number

Winter Park, Fl, Us

Set up and manage SFTP reporting configurations for various Property Management Systems (PMS) to ensure accurate data ingestion.Create detailed documentation for new and existing processes related to data ingestion, facilitating smoother transitions and onboarding for team members and clients.Conduct comprehensive UAT for new changes in data ingestion, ensuring that updates meet business requirements and standards.Test and verify data flow from PMSs to ensure seamless integration and accurate data transfer.Monitor data for properties and customers post-activation, performing spot checks to ensure continuous and accurate data flow.Engage with customers during implementation meetings to configure necessary settings and ensure readiness for data flow activation.

Palo Alto, Ca, Us

Founding member of a Creative Direction team for two new product launches.Successfully planned and executed design projects to completion, defining project goals, creating comprehensive project plans, establishing timelines, and ensuring strict adherence to deadlines for seamless project delivery.Host workshops and drive action items for lead designers.Drive alignment across 5 design teams to ensure quality and consistency.Manage product deliverables including designs, documentation, and implementation.Led process improvement initiatives to enhance efficiency and productivity by evaluating and refining design processes, implementing best practices, and streamlining workflows, resulting in optimized effectiveness of the design program.Facilitated sprint planning sessions for the design team, effectively organizing and prioritizing tasks, allocating resources, and establishing achievable sprint goals, resulting in improved productivity and timely delivery of design projects.

San Diego, California, Us

Help create a better data flow by understanding the context of the product.Worked with team and client to define project requirements.Ensured current and future application scalability.Build and maintain successful relationships with service providers, dealers and consumers.Perform functional, nonfunctional, regression testing and user acceptance testing.Work with Development, Operations and Project Management to ensure development and delivery of products on time and manage expectations.Gather and analyze customer feedback for product improvements.Prepared and presented training documentation to multiple departments for new product launches and process improvement initiatives.Built out BI dashboard to monitor and analyze over 100 products.

San Diego, California, Us

Assisted senior software engineers by supporting design and coding.Performing bug fixes and code reviews. (HTML, CSS, JavaScript)Customized client workflows using JavaScript (Node.js) for seamless integration.QA'd to ensure project features and applications were implemented according to specification.Involved in writing application-level code to interact with APIs, Web services using AJAX, JSON.Provided recommendations to developers on implementing more user-friendly features.

San Diego, California, Us

Diagnose and troubleshoot technical issues, including account setup and data analyzing to ensure product would work sufficiently.Ask customers targeted questions to quickly understand the root of the problem.Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue.Refer to internal database or external resources to provide accurate tech solutions.Prioritize and manage several open issues at one time.Prepare accurate and timely reports.Document technical knowledge in the form of notes and manuals.Make API requests to other platforms to troubleshoot and resolve integration issues via analyzing JSON/XML data.Built out new support ticketing system to streamline customer issues.Reduced support time to below 10%.

Us

A variety of applications that I have built with JavaScript (Front and Back End):NICU Patient Tracking:This application is meant to be used for the medical staff of a neonatal intensive care unit. The staff will be able to keep record of patient information simply by logging into their units (or personal) account to get a list of existing patient records, while also being able to update existing records and add brand new ones.I am not in the medical field myself but my father is; he pitched this as an idea and it was decided that this would be a very good project to practice building a full stack application.URL: https://patient-tracking-capstone.herokuapp.com/Role Lodge:This app will allow those who sign up to login and store character information for 'Dungeons and Dragons' sessions. I was inspired to make this because I was told it could be nice if the Dungeon Master could log in and see what the characters statistics are to set up more elabroate gameplay. The Dice Rolling function was also inspired because I have seen many people forget or misplace their dice when it comes time to have a DnD session.Bandwagon:This app will allow a user to find similar artists to the artist they input. Once the user receives the similar artist, they can click on the artists name and it will take them to the artists last.fm profile.URL: https://pillgrumm.github.io/similar-artist-search-api-capstone/