Job Role Summary - Chief Architect(Advisory), Data Compliance and Governance Sales SpecialistI partner with organizations to help them navigate the complex landscape of Data Life Cycle Management(Governance, Compliance, Insights - Dark Data). By leveraging Veritas' state-of-the-art technologies,expertise and Industry best practices.I collaborate to develop and implement robust strategies that protect data, ensure compliance with regulations such as GDPR, CCPA, HIPAA, FINRA, etc. and optimize data governance practices.Here are some key aspects of my role:🔹 Understanding Unique Requirements: I work closely with organizations to understand their specific data compliance and governance needs, tailoring solutions to address unique challenges and objectives.🔹 Delivering Comprehensive Solutions: Drawing upon Veritas' cutting-edge portfolio, I introduce organizations to data compliance and governance solutions that encompass data classification, data retention, eDiscovery, and more. These solutions provide organizations with the visibility and control they need to manage the data effectively.🔹 Enabling Data-driven Decision-making: By implementing robust data governance strategies, I help empower organizations to leverage their data as a valuable asset, enabling data-driven decision-making and maximizing the value of the information.🔹 Building Trusted Relationships: I am committed to fostering strong partnerships with clients, serving as a trusted advisor throughout their data compliance and governance journey. Together, we navigate complexities, mitigate risks, and achieve long-term success.

Job Role Summary - Data Compliance & Governance Principal Architect and Presales SpecialistPresent the value of Veritas Data Compliance & Governance products to a variety of audiences from C-level to end-users and all levels in between.Understanding the business and operational or goals the prospect has and recommending a solution that ensures the optimum usage and utilization of products and services, which includes a full pre to post-sales lifecycle from RFI response/requirement analysis to running a scoping exercise or engaging in a prototype/proof of concept for agreed requirements.Support Sales to drive the pre-sales phase by introducing the Profile product/services offering and provide product demonstrations, functionality, system architecture, etc. by interfacing with prospective and current customers, distributors, and partners (both at business and technical levels).Designing/architecting and delivering solutions that match Veritas Technologies/services to provide solutions tailored to client’s business strategy and IT needs.Evaluating any project constraints and devising alternatives to reduce risks, whilst performing process re-engineering. Performing continuous research on emerging technologies to stay updated with the best alternatives and to improve the existing architectures (On-Prem, Hybrid, Cloud).Developing go-to-market services offerings and SKUs for efficient, fast sales and improved overall customer experience.Contribute actively to Tech Communities / Partner's support and enablements.

Job Role Summary - Data Compliance & Governance Senior Architect and Presales SpecialistSolutions Design, Installation and Configuration, Test and Acceptance, Documentation, Performance Optimization, Upgrades, Migration, Health-check & Troubleshooting, Skill-transfer, and Workshops.Translating business requirements into class-leading solutions from Veritas 360 Data Management & Information Governance Solutions. Planning and leading highly technical engagements with strategic customers where analysis of situations or data requires an evaluation of tangible variables.Designing/architecting solutions that match Veritas technologies/services to provide solutions tailored to client’s business strategy and IT needs.Led the customer through the sales lifecycle, from pre-sales, architecting the solution through to implementation, knowledge transfer & handover.Driving technical closure of complex and competitive opportunities through advanced competitive knowledge, technical skills, and credibility.Development of strategic opportunities and leading entire pre and post-sales process including contacting and qualifying new clients, solution design, proposal and Statement of Work development, negotiation, closure of opportunities, and ensuring a high level of customer satisfaction for ongoing customer satisfaction.Proactively involve Veritas virtual teams, Architects, and Technology Champions in joint opportunity and planning sessions.

Job Role Summary - ConsultantProviding Technical Support (Break fix issues & assistance in Installation and Configuration for Symantec Partners & Business Critical Contract Customers) at L2, L3 Level for Enterprise Vault (Version 7, 8, 9, 10, and 11) for Microsoft Exchange (2003/2007/2010/2013) & Microsoft File Servers. Also L1, L2 Level for Domino Server Archiving, Microsoft SharePoint Servers Archiving & Compliance & Discovery Accelerator. Assisting Symantec Partners & Consultants in Upgrade / Migrate or if Proof of Concept (POC) need. Collecting and analyzing product-related logs in order to find the Root Cause Analysis (RCA). Defining Backup Strategies and Implementing Best Practices for Enterprise Setup. Configuring Exchange Components such as Outlook Web Access (OWA) / Outlook Anywhere with EV, and Internet Information Services (IIS) to integrate with Enterprise Vault. Configuring Access Rights, Authentication Types, IP, and Domain Name Restrictions in IIS in order to provide secure access to Archived Emails. Assisting customers in moving Enterprise Vault Databases across different SQL version, changing Collation & Setting up Recovery Model. Configuring Enterprise Vault Reporting on SQL Server Reporting Services also configuring SQL Maintenance Plan to maintain Enterprise Vault SQL Databases. Using tools for investigation such as SQL Profiler, PoolMon, Perfmon, ADPlus, etc. Replicating customer issues in VMware labs in order to find the root of the issue and working closely with the Engineering team in Testing & finding the bugs in Beta versions of the next releases. Writing quality Knowledge base articles if the issue or solution is new to KB, assisting peers on technical complex cases & take internal team escalations, also scrubbing high-aged cases, and providing technical pointers in internal forums. Taking P1 and Management Escalations for all regions, mentoring new hires to train and guide them with business and process best practices.

Job Role Summary - Senior Server Engineer(Microsoft Technologies)Successfully Migrate Server 2000 Active Directory Domain to Windows 2003/R2 AD Domain or Server 2008/R2 & Small Business Server 2003 to SBS 2008 & SBS 2011.Active Directory Configuration and administration on Windows 2003/2008 server and Exchange server 2003/2007/2010. MS Exchange 2003/2007/2010: TroubleshootingTroubleshoot Group Policies, Configure and Troubleshoot Active Directory Domain Services Replication and Distributed File system.Effectuating strategies for Disaster Recovery Management, including planning and designing servers for backup and recovery of server/database information.Install, configure, and troubleshoot IIS & exchange virtual directories and their services to clients (OWA, RWW & Active Sync).Installing and Configure Exchange-Outlook connectivity (Auto Discover & EWS & POP3)Managing and troubleshooting Microsoft SharePoint Services (2.0/3.0/4.0/Foundation 2010)Implementing and troubleshooting VPN routing, (RRAS & IAS), implementing and troubleshooting Terminal services / Terminal Server GatewayTroubleshooting and Managing DNS, DHCP & WINS servers, looking into name resolution/ network connectivity issues. Managing IP addressing in the domain.Troubleshooting Windows no boot scenarios, Blue screen stop code, random reboot & hang.Troubleshooting WMI & DCOM and other Server Performance Related issues. Implementing WSUS 3.0 in the domain.Backing up Exchange databases using NT Backup, handling queries, and troubleshooting on the same.

Job Role Summary - Senior Engineer3rd Generation Mobile Technology Support for Hutchison 3G Enterprises Customers

Job Role Summary - Client Software/Hardware/Networking Support EngineerWorked on various IT infrastructure set up and maintenance for small business customers

Job Role Summary - Analyst (British Telecom)Support PSTN/ADSL Provisioning and fault troubleshooting for British Telecom