Event Management System • Developed APIs using Node.JS, Express and MongoDB which increased server responsiveness by 25%.• Participated in the development of a authentication module, such as registration , login and password Functionality to improving security.• Technologies used: Javascript, Node.js, Express, MongoDB, Postman API Healthcare Appointment • Developed a comprehensive doctor, patient management system to track records and appointments.• Created robust Restful API using Node.js and Express.js to handle CURD Operations. • Played crucial role in integrating the API’s with frontend application using React.js• Technologies Used: Node.js, MongoDB, Postman API, Express.js

• Respond to customer inquiries via phone, email, and chat• Resolve customer complaints and issues in a timely and professional manner• Process orders and returns accurately and efficiently• Maintain accurate customer records and update information as needed• Monitor customer feedback and identify areas for improvement• Participate in team meetings and provide feedback on customer trends and issues