Pallavi Gore Email & Phone Number

Pune, Maharashtra, India

• Event Management System
• Developed APIs using Node.JS, Express and MongoDB which increased server responsiveness by 25%.
• Participated in the development of a authentication module, such as registration, login and password Functionality to improving security.
• Technologies used: Javascript, Node.js, Express, MongoDB, Postman API Healthcare Appointment
• Developed a comprehensive doctor, patient management system to track records and appointments.
• Created robust Restful API using Node.js and Express.js to handle CURD Operations.

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and issues in a timely and professional manner
• Process orders and returns accurately and efficiently
• Maintain accurate customer records and update information as needed
• Monitor customer feedback and identify areas for improvement
• Participate in team meetings and provide feedback on customer trends and issues