Nikanth Bomma Email and Phone Number
Customer Success Manager with 8+ years of experience building and maintaining relationships with clients across a variety of industries. Proven track record of developing and executing customer success strategies that drive retention and growth. Skilled in identifying and resolving customer issues, analyzing customer data to drive insights, and collaborating with cross-functional teams to deliver exceptional customer experiences. Passionate about ensuring customer satisfaction and dedicated to achieving business objectives through the success of our clients.
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Business Development ManagerAec - Abroad Education ConsultantsHyderabad, In
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Business Development ManagerAec - Abroad Education Consultants Jun 2023 - PresentHyderabad, Telangana, India> Promote the company's products or services to prospective clients.> Participate in collaborative business meetings and University events.> Coordinating with Universities representative and sub-agent (B2B) team.> Identifying potential business opportunities, developing and maintaining relationships with sub-agent (B2B clients> Following up on admission payments and also processing with immigration. -
Customer Success ManagerImpel Overseas Consultants Limited Dec 2021 - Jul 2023Hyderabad, Telangana, India> Coordinating with Universities representative and Sub Agent (B2B) team.> Taking core responsibilities from management handling accounts.> Following up on admission payments and also processing with immigration.> Creating reports of prospect and pipeline students. -
Manager - Customer SuccessMuzigal Oct 2020 - Dec 2021Hyderabad, Telangana, India> Coordinating with the team and helping to accomplish the targets, setting the goals and driving towards achieving them.> Take core responsibilities from management for process improvement.> Analyzed all customers' experiences and resolved all customer's issues.> Creating reports to generate repeat class bookings from existing students. -
Customer Experience ManagerImpel Ventures Jun 2018 - Oct 2020Hyderabad, Telangana, India> Performed customers experience audits for every quarter for Studio11 Salon & Spa.> Analyzed all customer's experience audit results and resolved all. customer's compliance issues.> Prepared reports for templates and maintained a compliance database.> Participated in various training and development programs, including management training and salon staff training -
Senior Customer Care ExecutiveCloud Bigdata Technologies Group Jun 2017 - Jun 2018Hyderabad Area, India> Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.> Conferred with customers about concerns with products or services to resolve problems and drive sales.> Defused customer concerns with exceptional conflict and problem resolution skills. -
Customer Care ExecutiveTata Business Services & Support Limited Jan 2016 - Jun 2017Hyderabad Area, India> Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.> Conferred with customers about concerns with products or services to resolve problems and drive sales.> Defused customer concerns with exceptional conflict and problem resolution skills.
Nikanth Bomma Education Details
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J N Government PolytechnicA
Frequently Asked Questions about Nikanth Bomma
What company does Nikanth Bomma work for?
Nikanth Bomma works for Aec - Abroad Education Consultants
What is Nikanth Bomma's role at the current company?
Nikanth Bomma's current role is Business Development Manager.
What schools did Nikanth Bomma attend?
Nikanth Bomma attended Jawaharlal Nehru Technological University, J N Government Polytechnic.
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