At Resilience, we’re on a mission to make the world resilient to material losses by helping organizations stay ahead of cyber criminals.Lead our outstanding teams across CX Design, Customer Success, and Security & Risk Services, with responsibility for SaaS renewals (NRR) and customer health metrics.

Lead our Marketing, Communications and Design teams across Resilience. Added responsibility for our Customer Engagement team (Customer Success + Security & Risk Services) since May 2023.

Global lead for American Express across dentsu group agencies (dentsu mcgarrybowen, Merkle, Isobar, gyro, character and others) in 20 markets and all lines of business since Summer 2020. Promoted into group leadership role from prior role of Managing Director on Amex at mcgarrybowen. +Co-led the development and growth of dentsu's creative consulting proposition in the US, partnering with clients around upstream brand strategy, innovation, and cx engagements such as Herbalife Nutrition, The Clorox Company, and others.

Global client leader for JWT's integrated marketing & advertising relationship across:+ Johnson & Johnson consumer pain care brands (TYLENOL & MOTRIN).+ Vedanta (Indian energy and natural resources company).Graduate of WPP's Maestro training program for senior leaders.

Board Member (led marketing strategy) for national education non-profit. schoolsthatcan.org

Led business development for startup creative agency.

Co-founder / active advisor for tech startup. Built and launched a realtime mobile platform connecting blue-collar professionals to labor-intensive markets (construction, property management and small business owners).

Client leader for Ogilvy's integrated marketing & advertising relationship across IBM Software.Previously led business, marketing and digital strategy engagements across a portfolio of clients and new business prospects as part of Ogilvy's Consulting Group (now OgilvyRED). New York: 2006-2010 / 2013-2014London: 2011-2012 Client Highlights:+ IBM (brand platform launch, integrated advertising, demand generation and CRM planning).+ IKEA (brand platform launch, customer experience and loyalty).+ Dove/ Unilever (digital experience & innovation).+ BP (portfolio & product strategy).+ American Express OPEN (value proposition and segmentation development).Capability Development: + Established & scaled a new agile creative model (content studio / newsroom).+ Co-led product design Lab in 2012-14 (designed and launched connected products).+ Co-led e-commerce practice in 2011-12 (shaped proposition & offering for the UK market).

Marketing services start-up for brands targeting college students.