• Promote and sell Moomoo's financial products and services to potential clients, while also providing accurate and timely information regarding products, services, and market trends. Stay up to date with industry trends and developments to offer informed advice to clients.• Develop and maintain strong client relationships to ensure client satisfaction and retention.• Identify and pursue new business opportunities through prospecting and networking.• Collaborate with internal teams to meet customer needs and resolve any issues or concerns.• Achieve sales targets and goals set by the company.

• Maintain accurate records of club activities, meetings, and member information. This includes documenting meeting minutes and keeping track of important documents.• Serve as a point of contact for club members, faculty advisors, and external stakeholders. This includes managing club emails, sending out announcements, and responding to inquiries.• Assist in scheduling and organizing club meetings, including booking venues, sending out meeting agendas, and ensuring all necessary materials are prepared.• Collaborate with other club members to plan and coordinate events such as workshops, guest lectures, and social gatherings. This includes handling logistics, promoting events, and ensuring everything runs smoothly.• Provide general administrative support to the club, such as maintaining office supplies, updating club documentation, and assisting with day-to-day tasks as needed.• Work closely with other club officers, including the president, vice president, and treasurer, to ensure the effective operation of the club and the achievement of its goals.

• Oversees the daily operations of the restaurant to ensure smooth running, including staff management, customer service, quality control, and health and safety.• Responsible for managing and directing the staff, assigning tasks, providing training, and ensuring adherence to company policies and procedures. Train new employees in food preparation, customer service, and restaurant operations to deliver excellent service and contribute to the restaurant's overall success.• Responsible for taking orders from customers orders, providing recommendations based on customers’ preferences and anticipate any issues that may arise, delivering food and beverages, stock control and handling payments.• Exhibit outstanding communication and customer service skills, have a client-oriented mentality, and be a dedicated team player.

• Assist in conducting market research and analysis to support retail banking strategies.• Collaborate with team members to develop innovative approaches for client engagement and customer relationship management.• Support retail banking initiatives by preparing reports, presentations, and documentation as required.• Participate in meetings and discussions to gain insights into retail banking processes and operations.• Assist in customer service activities, addressing client inquiries, and ensuring high-quality service delivery.

Completed all home loan processes through the AFG website, tasks not limited to:- Prepared new and existing clients’ credit proposals, - Carried out new clients’ serviceability calculator to get competitive rates for future loan - Prepared discharge authority form & documents for refinance purposes

• Provide client support via phone, email, and chat for account setup, technical issues, and general inquirieson trading platforms.• Ensure prompt and professional handling of customer concerns, ensuring a positive experience.• Assist clients with account procedures such as opening, verification, and updating information,maintaining accurate records.• Offer technical guidance for navigating the STAR trading platform, resolving login and trading issues.• Collaborate with the technical support team to resolve complex technical issues, thus ensure smoothoperations and high customer satisfaction.

• Demonstrated food handling & preparation as well as cash handling & register work• Provided outstanding communication, customer service & team player• Observed customer needs & satisfaction • Learned social skills that allow me to work in an office environment